We’re looking for a friendly and customer-focused Customer Service Advisor to support customers, resolve enquiries and provide a high standard of service. This remote role is suitable for candidates with strong communication, problem-solving and organisational skills.
Key Responsibilities
- Respond to customer enquiries by phone, email and online channels
- Resolve customer questions and issues efficiently
- Provide accurate information about products and services
- Handle complaints professionally and elevate when required
- Update customer records and maintain accurate information
- Follow company procedures and service standards
- Work with internal teams to resolve customer issues
Requirements
- Previous customer service or administration experience preferred
- Strong problem-solving ability
- Good computer and Microsoft Office skills
- Professional and positive approach
- Strong attention to detail
- Ability to work independently in a remote environment
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Customer Service Advisor employer: Apply4U | Human-Assisted AI Job & Recruitment Platform
Join a dynamic and supportive remote IT team that prioritises employee growth and development. With a competitive salary of £32,000, comprehensive training opportunities, and a strong focus on work-life balance, this role offers a rewarding environment for IT professionals looking to advance their careers while enjoying the flexibility of remote work. Experience a culture that values collaboration and customer service excellence, making it an ideal place for those seeking meaningful employment in the tech industry.
Contact Details:
Apply4U | Human-Assisted AI Job & Recruitment Platform Recruitment Team
