At a Glance
- Tasks: Deliver exceptional support to Xero customers, ensuring their satisfaction and success.
- Company: Join a dynamic team focused on enhancing customer experience at Apply.
- Benefits: Flexible work schedules, evening pay supplement, and a supportive team environment.
- Other info: Exciting opportunity with a start date of 10 August 2026.
- Why this job: Make a real difference in customers' lives while developing your communication and problem-solving skills.
- Qualifications: Empathy, effective communication, and teamwork are essential for this role.
The predicted salary is between 30000 - 40000 £ per year.
Apply seeks a passionate CX Specialist to deliver high-quality support for Xero customers, from beginners to experts. This role emphasizes empathy and customer satisfaction, requiring effective communication and problem-solving skills. Candidates should be comfortable with outbound calls and working collaboratively within a team.
The position offers flexible work schedules, with an anticipated start date of 10 August 2026, and includes an evening pay supplement for later shifts.
Global Customer Experience Specialist — Proactive Support in Manchester employer: APPLY
Hopper is an exceptional employer that fosters an entrepreneurial culture, encouraging innovation and risk-taking within small, dynamic teams. With a competitive salary, generous benefits including 100% coverage of employee insurance premiums and unlimited paid time off, employees are empowered to thrive both personally and professionally. The collaborative, low-process environment allows staff backend software engineers to take ownership of impactful projects while leveraging cutting-edge AI tools, making it a rewarding place to grow your career in the heart of the tech industry.
