At a Glance
- Tasks: Support small business owners and accountants by providing expert advice and assistance.
- Company: Join a dynamic team at Apply, dedicated to enhancing customer experiences.
- Benefits: Enjoy competitive pay, evening shift bonuses, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth in a collaborative setting.
- Why this job: Make a real difference for small businesses while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Apply is looking for a Customer Experience Specialist in Manchester to provide essential support to small business owners and accountants. In this role, you will act as a trusted advisor, assisting customers via phone, email, and live chat to maximize Xero’s features.
Your success relies on delivering empathetic support and collaborating with a team focused on high-quality customer experiences.
Expected work hours are Monday to Friday, including UK Public Holidays, with evening shifts rewarded with a pay supplement.
Customer Experience Specialist: Small Biz Support Advocate in Manchester employer: APPLY
At Apply, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Manchester that champions collaboration and innovation. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring you thrive as a Customer Experience Specialist while making a meaningful impact on small business owners and accountants. With competitive benefits and a supportive team environment, Apply is the perfect place for those seeking rewarding employment in customer service.
