Tapcart is hiring a technical support specialist to own the EU support queue, triage and resolve issues across Shopify themes, APIs, and our mobile apps. You’ll collaborate with engineering, sales, and success teams to diagnose and document root causes.
Expect async remote work with UK-friendly hours and a focus on automation and knowledge-sharing. You’ll use Proxyman, Xcode, Android simulators, and browser dev tools to reproduce issues, provide clear repro steps, and create actionable Asana
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EU Technical Support Engineer — SaaS & Shopify employer: Apply
APPLY is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about MarTech. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects in a dynamic environment. Located in a vibrant area, APPLY offers unique advantages such as flexible working arrangements and a supportive team atmosphere, making it an ideal place for professionals looking to make a meaningful impact.
