At a Glance
- Tasks: Lead and inspire your team to achieve performance targets and improve operational processes.
- Company: Join Arvato, a global leader in supply chain management and e-commerce.
- Benefits: Enjoy 25 days annual leave, pension contributions, and employee discounts.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Make a real impact in logistics excellence and shape global supply chains.
- Qualifications: Experience with computerised systems and strong organisational skills required.
The predicted salary is between 36000 - 44000 £ per year.
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries. You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally.
Location: Hams Hall
Hours: 40 hours per week
Reporting to the Operations Manager, you will play a key role in driving the day-to-day success of our operation. As an Operations Team Leader, you will lead and motivate your team, coordinate workflows, and ensure we consistently deliver against our service levels, quality standards, and business objectives. This is a hands-on leadership role where you’ll be at the heart of the operation solving problems, improving processes, supporting your people, and making sure everything runs smoothly and efficiently.
What you’ll be responsible for:
- Lead and inspire your team to achieve and exceed agreed SLAs and performance targets.
- Plan and distribute work orders, ensuring workloads are balanced and resources are used effectively.
- Coordinate daily operations, steering processes and ensuring business activities are delivered efficiently and on time.
- Act as the first point of contact for process and technical issues, ensuring faults are investigated, resolved, and escalated to the appropriate departments when required.
- Identify operational issues and opportunities for improvement, implementing corrective actions and monitoring their effectiveness.
- Take ownership of SLA compliance, ensuring agreed service levels are consistently maintained.
- Use SAP to manage and monitor operational activities.
- Support resource planning, including staffing and infrastructure requirements, to ensure the team is equipped for success.
- Create, analyse, and evaluate operational reports, using data and insights to drive informed decisions.
- Maintain and continuously improve quality and service standards.
- Take responsibility for people management, including coaching, performance management, development, and day-to-day team support.
Qualifications:
- Experience of working with computerised systems.
- Experience and understanding of working in a temperature-controlled environment an advantage.
- Able to demonstrate reliability, good time management and organisation skills.
- Good written and verbal communication.
- Good numerical skills and record keeping skills.
- Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
Additional Information:
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days.
- Pension contribution.
- A life assurance policy that pays out 4 x Salary.
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you.
- Employee Discount Scheme through Benefit Hub.
- Free car parking.
Operations Supervisor in Birmingham employer: Apply now!
At Penguin Ventures, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and collaboration. As a Senior Trade & Licensing Communications Lead, you will benefit from our commitment to employee growth through continuous learning opportunities and mentorship, all while working in a vibrant location that inspires innovation and connection within the licensing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in Birmingham
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Apply now!, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Operations Supervisor.
We think you need these skills to ace Operations Supervisor in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Apply now!. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Apply now! and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Apply now!
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Apply now!.
✨Research Specific Challenges Faced by Apply now!
Look into any unique supply chain challenges Apply now! might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
