At a Glance
- Tasks: Drive sales and occupancy in a prestigious care home through innovative marketing and community networking.
- Company: Join Barchester, an industry-leading care provider with a focus on exceptional quality care.
- Benefits: Attractive salary, competitive commission, retail discounts, and wellbeing support.
- Other info: Empowering workplace with excellent progression opportunities and a friendly team.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Sales and marketing experience preferred; data analysis skills and a full UK driving licence required.
The predicted salary is between 30000 - 40000 € per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Manager in Woking employer: Apply Gateway
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a supportive work culture that prioritises employee wellbeing and development. As a Customer Relationship Manager in our prestigious care home, you will have the opportunity to work with a dedicated management team, engage with the local community, and contribute to the success of a leading care provider known for its high-quality standards. Join us to be part of a rewarding environment where your contributions are valued and career growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Manager in Woking
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings where you can meet people connected to the care home industry. Building relationships can lead to valuable insights and potential job leads.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy. A confident and clear presentation of your skills can make a lasting impression.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Relationship Manager in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it relates to healthcare. We want to see how your skills can help us increase occupancy at our care home!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant achievements that demonstrate your ability to drive sales and engage with the community.
Showcase Your Communication Skills:As a Customer Relationship Manager, excellent communication is key. In your application, give examples of how you've successfully handled enquiries or built relationships in the past. We love seeing candidates who can connect with people effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Apply Gateway
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and the specifics of the Customer Relationship Manager role. Familiarise yourself with their care home services and think about how your sales experience can directly contribute to increasing occupancy.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales and marketing successes. Be ready to discuss how you've handled enquiries, improved conversion rates, or engaged with local communities in previous roles.
✨Be Data Savvy
Since the role involves analysing data on Salesforce or similar CRM applications, brush up on your data analysis skills. Be prepared to discuss how you've used data to drive sales performance in the past.
✨Engage and Connect
During the interview, demonstrate your interpersonal skills by engaging with the interviewer. Ask insightful questions about the team and the care home, showing your genuine interest in the role and the community you'll be working with.
