At a Glance
- Tasks: Administer and optimise Salesforce to enhance user experience and support business needs.
- Company: Barchester Healthcare, a leader in delivering exceptional care through innovative technology.
- Benefits: Collaborative team environment, career development opportunities, and a chance to shape the future of Salesforce.
- Other info: Opportunity for continuous improvement and professional growth in a supportive atmosphere.
- Why this job: Join a major Salesforce project and make a real impact in a fast-paced healthcare setting.
- Qualifications: 2+ years Salesforce admin experience and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 € per year.
About the Role
At Barchester Healthcare, we are investing in technology and systems that support the delivery of outstanding care and operational excellence across our organisation. We are looking for a Salesforce Administrator to play a key role in both the implementation and ongoing enhancement of our Salesforce platform.
Working as part of the IT team, you'll support the day-to-day administration, configuration and optimisation of Salesforce, ensuring users receive an excellent experience and the platform continues to meet evolving business needs. You'll support user management, configuration changes, reporting, system maintenance and training while helping to improve data quality and deliver valuable business insights.
This is an exciting opportunity for someone with Salesforce administration experience who enjoys problem solving, supporting users and driving continuous system improvement within a fast-paced environment.
What You'll Be Doing
- Salesforce Administration & Configuration
- Manage all aspects of Salesforce user administration including user setup and deactivation
- Configure access rights, permissions, profiles, sharing rules and public groups
- Deliver Salesforce configuration changes including:
- Flows
- Assignment rules
- Approval processes
- Fields and page layouts
- Record types and dynamic layouts
- Apps and actions
- Custom settings
- Mobile administration
- Dashboards and reports
- Support ongoing platform enhancements and optimisation following implementation
- User Support & Customer Experience
- Provide day-to-day support to Salesforce users across the business
- Communicate platform updates and system changes effectively to end users
- Deliver proactive system maintenance activities including security reviews, release updates, health checks and optimiser reviews
- Support and deliver user training to ensure adoption and effective system usage
- Build positive working relationships with technical and non-technical stakeholders
- Reporting, Data Quality & Insights
- Design and develop custom reports and dashboards to support business performance and decision-making
- Support data management activities to maintain Salesforce data quality and integrity
- Run checks, validations and automations to improve data accuracy and consistency
- Help identify opportunities to improve processes and system performance
About You
- Minimum 2 years experience administering Salesforce platform
- Minimum of one year working within a technical support environment
- Salesforce Administration Certification
- Strong understanding of data management and data import/export processes
- Familiarity with Salesforce and Marketing Cloud
- Excellent problem-solving and analytical skills
- Strong interpersonal and customer service skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Able to work under pressure, manage multiple priorities and work at pace
- Good standard of education including Maths and English
Why Join Barchester?
At Barchester, technology plays a vital role in supporting our people and delivering exceptional care across our services. You'll join a collaborative and supportive team where you'll have the opportunity to contribute to a major Salesforce implementation project while continuing to shape and improve the platform for the future.
This is a fantastic opportunity to develop your Salesforce career within a large and growing organisation that values innovation, continuous improvement and employee development.
Salesforce Administrator employer: Apply Gateway
At Barchester Healthcare, we pride ourselves on being an excellent employer that champions innovation and employee growth. As a Salesforce Administrator, you'll be part of a collaborative IT team dedicated to enhancing our Salesforce platform, with ample opportunities for professional development in a supportive environment. Our commitment to technology and exceptional care ensures that you will play a vital role in shaping the future of our services while enjoying a fulfilling career in a large, dynamic organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or IT professionals on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, configurations, and any reports you've built. This will give potential employers a clear view of what you can bring to the table and set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by brushing up on common Salesforce scenarios and problem-solving questions. Practice explaining your thought process clearly, as communication is key when working with both technical and non-technical stakeholders.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're genuinely interested in the role and the company!
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Administrator role. Highlight your relevant experience, especially in user administration and configuration. We want to see how your skills align with what Barchester is looking for!
Showcase Your Skills:In your application, don’t just list your qualifications; showcase your problem-solving abilities and customer service skills. Use examples that demonstrate how you've improved processes or supported users in previous roles. This will help us see your potential impact!
Be Clear and Concise:When writing your cover letter, keep it clear and concise. Address how you can contribute to the ongoing enhancement of the Salesforce platform at Barchester. We appreciate straightforward communication that gets to the point!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Apply Gateway
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your experience with user administration, configuration changes, and any specific projects you've worked on. Highlight your Salesforce Administration Certification and how it has helped you in previous roles.
✨Show Off Your Problem-Solving Skills
Barchester is looking for someone who enjoys problem-solving. Prepare examples of challenges you've faced in past roles and how you tackled them. This could be anything from improving data quality to enhancing user experience. Make it clear that you're proactive and always looking for ways to optimise systems.
✨Communicate Like a Pro
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, demonstrate your strong interpersonal skills by engaging with the interviewer and asking insightful questions about their current Salesforce setup and future goals.
✨Be Ready to Discuss Data Management
Data quality is crucial for Barchester, so be prepared to talk about your experience with data management processes. Share specific examples of how you've maintained data integrity and improved reporting accuracy in your previous roles. This will show that you understand the importance of data in driving business insights.
