At a Glance
- Tasks: Empower teams to boost sales and occupancy through innovative training solutions.
- Company: Join Barchester Healthcare, a leader in care services with a supportive culture.
- Benefits: Enjoy retail discounts, wellbeing support, and opportunities for personal development.
- Other info: Dynamic role with national travel and a chance to shape future sales strategies.
- Why this job: Make a real difference in people's lives while enhancing your coaching skills.
- Qualifications: Experience in learning and development with a focus on sales performance.
The predicted salary is between 40000 - 50000 € per year.
As a Sales Coach, you will play a pivotal role in increasing occupancy across our Barchester Healthcare services by delivering high-quality learning solutions that strengthen sales capability at every stage of the customer journey. You'll immerse yourself in how families choose care, identify barriers to conversion, and design training that turns missed opportunities into confident, consistent sales success.
NEED TO DO:
- Enquiry-to-admission insight - immerse yourself in current practices and results
- Training needs analysis to identify gaps and propose commercially focused programmes
- Identify key conversion points and build learning that maximises occupancy
- Review mystery shopping and insight data to shape performance-boosting interventions
- Support new builds and refurbished homes to achieve rapid commercial success
- Become fully versed in Customer Experience, Resident Experience and Life Enrichment to spot missed opportunities
- Create a suite of training materials aligned to Barchester's brand and L&D framework
- Develop structured learning that enhances both technical knowledge and sales skill
- Use a wide range of learning methodologies to deliver impactful, innovative training
- Offer blended delivery - digital, face-to-face, in-home coaching and more
- Travel nationally to deliver learning where it's needed most
- Build effective learning environments with the right tools and systems
- Prepare and deliver high-quality sessions that inspire confidence and capability
- Implement modules on our Digital Learning Platform and future HRIS
- Plan and communicate training schedules across homes, regions and divisions
- Continuously refine and improve training content and delivery
- Deliver dynamic presentations and coaching that motivate and empower leaders
- Provide one-to-one coaching to strengthen sales confidence and consistency
- Enhance product knowledge, refine sales processes and ensure consistent messaging
- Act as a role model for exceptional sales and customer experience behaviours
- Maintain your own development plan to stay ahead of modern sales techniques
- Use varied evaluation methods to measure impact and refine learning
- Work closely with Divisional Sales & Marketing Managers and Regional Directors
- Collaborate with senior leaders, product and marketing teams to support sales growth
- Maintain an engaging Sales Training area on the Digital Learning Platform
- Observe practice in homes, report findings and recommend improvements
- Align with L&D quality assurance to enhance training effectiveness
- Maintain accurate digital training records aligned to statutory and mandatory requirements
- Store documentation clearly and consistently
- Monitor completion rates and provide regular reports to leaders
- Ensure all supporting e-learning and system training is completed
NEED TO HAVE:
- Proven experience in L&D with a strong sales and commercial focus
- Demonstrable success improving performance through learning interventions
- Experience delivering competency-based learning and coaching
- Strong understanding of best-in-class sales and customer experience practices
- Excellent stakeholder management and cross-functional collaboration
- Skilled in digital learning and blended delivery
- Creative, commercially minded and results-driven
- Full UK driving licence and willingness to travel nationally
REWARDS PACKAGE:
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
Sales Coach employer: Apply Gateway
Barchester Healthcare is an exceptional employer that prioritises employee growth and development, particularly for the Sales Coach role. With a strong focus on delivering high-quality learning solutions, you will be part of a supportive team that values innovation and collaboration, while also enjoying a comprehensive rewards package that includes wellbeing support and retail discounts. The dynamic work culture encourages continuous improvement and offers opportunities to make a meaningful impact in the lives of families seeking care.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coach
✨Tip Number 1
Get to know the company inside out! Research Barchester Healthcare, their values, and how they approach customer experience. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to sales coaching and learning development. Think about specific examples from your past experiences that demonstrate your skills and successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Barchester Healthcare.
We think you need these skills to ace Sales Coach
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what being a Sales Coach at Barchester Healthcare involves. Dive into the job description and think about how your experience aligns with their needs. This will help you tailor your application to show that you're the perfect fit!
Showcase Your Skills:When you're putting together your application, highlight your experience in learning and development, especially in sales. Use specific examples of how you've improved performance through training. We want to see your creativity and results-driven mindset shine through!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Share your passion for sales coaching and how you can contribute to enhancing customer experiences. A personal touch can make your application stand out, so don’t be afraid to let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Apply Gateway
✨Know Your Stuff
Before the interview, dive deep into Barchester Healthcare's services and their customer journey. Understand how families choose care and what barriers they face. This knowledge will help you demonstrate your ability to design effective training solutions.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles where you've successfully improved sales performance through learning interventions. Highlight your experience with competency-based learning and how it aligns with the needs of the role.
✨Engage with Stakeholders
Prepare to talk about your approach to stakeholder management. Share how you've collaborated with different teams in the past to achieve sales growth. This will show that you can work effectively across functions, which is crucial for this position.
✨Demonstrate Your Training Skills
Think about how you would deliver a training session. Be prepared to discuss your preferred methodologies and how you would adapt them for different audiences. This will showcase your creativity and ability to engage learners, which is key for a Sales Coach.
