At a Glance
- Tasks: Create a clean and welcoming environment for guests by maintaining rooms and public areas.
- Company: Join the vibrant team at Holiday Inn London - Regent's Park, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, health support, and a pension scheme.
- Other info: Perfect location near London's top attractions and excellent career growth opportunities.
- Why this job: Make a real difference in guests' experiences while working in a dynamic and fun environment.
- Qualifications: Attention to detail, reliability, and a passion for creating comfortable spaces.
The predicted salary is between 22000 - 26000 £ per year.
As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home. You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.
Key Responsibilities
- Clean and service guest bedrooms and public areas to company standards within allocated timeframes
- Follow agreed cleaning and presentation standards for all room categories
- Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
- Maintain cleanliness and organisation in linen rooms, cupboards and working areas
- Return all cleaning equipment to designated storerooms at the end of each shift
- Work safely and responsibly, following hygiene and health & safety guidelines
- Contribute positively to the team by working cooperatively and reliably
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio
- Access to the IHG Employee Room Benefit Programme
- Access to 24/7 Employee Assistance Programme
- Refer a friend scheme from £500 to £1000 per referral
- Hospital Plan
- Online Health Portal
- Eye Care
- Employee Discount Schemes
- Pension Scheme
- Free meals on duty
- Cycle to Work schemes
Who Is This Role For?
- This role is ideal for someone who takes pride in creating clean, comfortable and well‑presented spaces
- Enjoys practical, hands‑on work and being part of a team
- Pays close attention to detail and follows standards consistently
- Feels comfortable working to routines and timeframes
- Is reliable, responsible and understands the importance of their role
- Values contributing to a calm, welcoming environment for guests and colleagues
Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.
Housekeeping Team Member in London employer: Apply Gateway
At Holiday Inn London - Regent's Park, we pride ourselves on fostering a supportive and inclusive work culture where every Housekeeping Team Member plays a vital role in creating a welcoming environment for our guests. With exceptional employee benefits including discounts across our hotel portfolio, access to a 24/7 Employee Assistance Programme, and opportunities for personal growth within a dynamic hospitality team, we ensure that our staff feel valued and empowered. Located in the heart of London, you will enjoy not only a fulfilling career but also the vibrant surroundings of one of the world's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Apply Gateway. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Apply Gateway
Don't be shy about reaching out to Apply Gateway directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Apply Gateway and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Apply Gateway
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
