At a Glance
- Tasks: Support and maintain IT infrastructure across care homes and hospitals.
- Company: Barchester Healthcare, a leading care home provider in the UK.
- Benefits: Remote work, career progression, and a supportive team environment.
- Other info: Flexible travel across the UK with opportunities for personal growth.
- Why this job: Join a mission-driven company making a real difference in people's lives.
- Qualifications: Computer science degree and understanding of network systems.
The predicted salary is between 30000 - 40000 € per year.
With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving our services. We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis.
In this vital role, you will support and maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks. The role will also involve working on IT infrastructure projects to support our wide-ranging digital transformation. This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.
Required experience and qualifications:
- Computer science degree
- Good understanding of TCP/IP
- Familiarity with both wired and wireless LANs, ADSL and FTTC based WAN connections
- Developing and communicating technical specifications
- Installing and troubleshooting IT equipment in a structured environment
- Full UK driving license
- Flexible for nationwide travel
Role and responsibilities:
- Installing and maintaining the Barchester IT operating environment
- Supporting IT infrastructure within our national portfolio of homes
- Monitoring the performance of computer networks and servers
- Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date
- Working closely with software developers and procurement managers
- Provide first, second, and third line support to all IT users in the group
- Deliver infrastructure projects
- Manage firewalls within the network
- Take the lead in configuring Wi-Fi equipment, including access points, associated switches and controllers
- Provide technical advice to management on emerging technologies
- Assist with the maintenance of inventories and IT systems documentation
As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
IT Operations Technician in Inverness employer: Apply Gateway
Barchester Healthcare is an exceptional employer, recognised as one of the best companies to work for in the UK. With a commitment to employee development and a supportive work culture, we offer meaningful career progression opportunities while you contribute to our mission of providing outstanding care. This remote IT Operations Technician role not only allows for flexibility but also involves engaging with a dynamic team dedicated to digital transformation across our extensive network of care homes and hospitals.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Technician in Inverness
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at Barchester. A friendly chat can give you insights and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about TCP/IP, LANs, and troubleshooting. We want to see that you know your stuff and can handle the IT challenges we face.
✨Tip Number 3
Show your passion for person-centred care! Barchester is all about providing the best for our residents, so highlight any experience or projects where you've made a positive impact on people's lives through technology.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Barchester.
We think you need these skills to ace IT Operations Technician in Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Technician role. Highlight your relevant experience, especially in supporting IT infrastructure and troubleshooting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Barchester and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills:Don’t hold back on showcasing your technical know-how! Mention your familiarity with TCP/IP, LANs, and any experience with IT infrastructure projects. We’re keen to see how you can support our digital transformation efforts.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Apply Gateway
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around TCP/IP and LAN/WAN connections. Be ready to discuss how you've installed and troubleshot IT equipment in the past, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues before. Think about specific challenges you've faced and how you resolved them, particularly in a structured environment. This will demonstrate your ability to provide first, second, and third line support effectively.
✨Understand Barchester's Mission
Familiarise yourself with Barchester's commitment to person-centred care. Being able to connect your role as an IT Operations Technician to their mission will show that you're not just interested in the job, but also in contributing to their overall goals.
✨Be Ready for Travel Questions
Since this role involves regular travel, be prepared to discuss your flexibility and any previous experiences with travel for work. Highlight your full UK driving licence and reassure them that you're comfortable with the nationwide travel requirements.
