At a Glance
- Tasks: Engage with residents and families, providing friendly service in dining and bar areas.
- Company: Barchester is dedicated to creating warm, welcoming care homes for residents.
- Benefits: Enjoy free training, wellbeing tools, retail discounts, and a rewarding referral scheme.
- Why this job: Make a real difference in residents' lives while developing your skills in a caring environment.
- Qualifications: No specific qualifications needed, but experience in hospitality is a plus; must be 18+.
- Other info: Opportunities for personal growth and recognition through awards and bonuses.
ABOUT THE ROLEAs a Hospitality Host at a Barchester care home, you\’ll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you\’ll have an important part to play in making sure that happens. In particular, you\’ll provide a friendly, engaging and helpful service in our dining room and bar areas. It\’s a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOUYou don\’t need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you\’ll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we\’ll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you\’ll need to be over the age of 18.REWARDS PACKAGEIn return for your dedication, you\’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend\’ bonus scheme Employee of the Month\’ rewards and Long Service Awards\’And so much more!If you\’d like to use your people skills in an organisation that provides the quality care you\’d expect for your loved ones, this is a rewarding place to be.
Hospitality - Host/Hostess employer: Apply Gateway
Contact Detail:
Apply Gateway Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hospitality - Host/Hostess
β¨Tip Number 1
Showcase your interpersonal skills during any interactions you have with the company. Whether it's through networking events or casual conversations, demonstrate your ability to engage warmly with others, as this is crucial for a Hospitality Host.
β¨Tip Number 2
Familiarise yourself with the values and mission of Barchester care homes. Understanding their commitment to creating a warm and welcoming environment will help you align your responses and show that you're genuinely interested in contributing to their goals.
β¨Tip Number 3
If possible, visit a Barchester care home before applying. This will give you firsthand experience of the environment and allow you to speak more authentically about what you can bring to the role during interviews.
β¨Tip Number 4
Prepare to discuss any relevant experience you have in hospitality or customer service. Even if itβs not directly related, think about how those experiences can translate into providing excellent service to residents and their families.
We think you need these skills to ace Hospitality - Host/Hostess
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what a Hospitality Host does. Highlight key responsibilities and think about how your experience aligns with these tasks.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or similar roles. Emphasise your interpersonal skills, ability to engage with residents, and any previous customer service experience.
Craft a Personal Statement: Write a personal statement that showcases your passion for providing care and support. Mention specific examples of how you've positively impacted others in previous roles.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Apply Gateway
β¨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is crucial. During the interview, share examples of how you've successfully engaged with people in previous roles, highlighting your friendly and caring nature.
β¨Demonstrate Your Understanding of the Role
Make sure you understand what it means to create a warm and welcoming environment. Discuss how you would contribute to making the dining room and bar areas enjoyable for residents, perhaps by suggesting ideas for events or activities.
β¨Highlight Relevant Experience
Even though specific qualifications aren't required, any experience in hospitality or care settings can set you apart. Be prepared to talk about your past roles and how they have equipped you with the skills needed for this position.
β¨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the care home and its residents. This shows your genuine interest in the role and helps you understand how you can best contribute to the team and the residents' well-being.