At a Glance
- Tasks: Drive occupancy by managing enquiries and networking within the community.
- Company: Join Barchester, a leading care provider with exceptional quality ratings.
- Benefits: Competitive salary, commission structure, retail discounts, and wellbeing support.
- Other info: Supportive team environment with great progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Sales experience preferred; self-motivated and confident communicator.
The predicted salary is between 30000 - 40000 € per year.
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
NEED TO DO:
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Regional Customer Relationship Manager in Edinburgh employer: Apply Gateway
Barchester is an exceptional employer, offering a competitive salary and a comprehensive rewards package that includes a car allowance and commission structure. With a strong focus on employee wellbeing and development, our supportive work culture fosters growth opportunities within a leading care provider known for its high-quality standards. Join us in making a meaningful impact in the lives of our residents while enjoying the benefits of working in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Customer Relationship Manager in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or join online groups related to healthcare and sales. The more people you connect with, the better your chances of hearing about opportunities and getting referrals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your sales achievements and how you've improved occupancy in previous roles – this is your time to shine!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Regional Customer Relationship Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Regional Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it's in healthcare, and don’t forget to mention your data analysis skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Barchester and how you can contribute to increasing occupancy. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your interpersonal skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team!
How to prepare for a job interview at Apply Gateway
✨Know Your Stuff
Before the interview, make sure you research Barchester and their approach to care. Understand their values and how they stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully increased occupancy or improved sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Be Community-Focused
Since networking within the local community is key for this role, think of ways you've engaged with communities in the past. Be ready to discuss how you would raise the profile of the home and generate enquiries through local connections.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the support available for new hires, or how success is measured in this role. This shows your enthusiasm and helps you gauge if it's the right fit for you.
