Regional Customer Relationship Manager in Cambridge

Regional Customer Relationship Manager in Cambridge

Cambridge Full-Time 35000 - 45000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Drive occupancy by managing enquiries and networking within the community.
  • Company: Join Barchester, a leading care provider with exceptional quality ratings.
  • Benefits: Competitive salary, commission, company car or allowance, and wellbeing support.
  • Other info: Supportive team environment with great progression opportunities.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Sales experience preferred; self-motivated and confident communicator.

The predicted salary is between 35000 - 45000 € per year.

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

REWARDS PACKAGE:

  • Attractive salary, alongside a competitive commission structure
  • Access to a range of retail and leisure discounts
  • Access to a range of wellbeing support and Best Doctors Service
  • Opportunity to develop within a hugely supportive team

RESPONSIBILITIES:

  • Managing enquiries to improve the conversion rates and achieve occupancy targets
  • Excellent communication skills
  • Networking within the local community to raise the profile of the home and generate enquiries
  • Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
  • Identifying opportunities to improve sales and marketing performance

NEED TO HAVE:

  • Proven sales and marketing experience preferably in healthcare but not essential
  • Ability to analyse data on Salesforce or similar CRM application
  • Self-motivated and target driven
  • Interpersonal and professional qualities
  • Confident user of Microsoft Office (Excel/PowerPoint)
  • Full UK driving licence

NEED TO DO:

  • Represent Barchester and our state of the art home in a friendly and professional manner
  • Responsible for all sales activity for the home
  • Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
  • Engage with residents and relatives to understand their experience and requirements
  • Respond to sales enquiries
  • Actively generate leads and identify local marketing opportunities
  • Maintain a contacts database

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Regional Customer Relationship Manager in Cambridge employer: Apply Gateway

Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a company car or allowance, making it an attractive opportunity for a Regional Customer Relationship Manager. With a strong focus on employee wellbeing and development, Barchester fosters a supportive work culture that values contributions and encourages career progression within the leading care sector. Join a dedicated team committed to providing first-class care while enjoying access to retail discounts and comprehensive support services.

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Contact Detail:

Apply Gateway Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Regional Customer Relationship Manager in Cambridge

Tip Number 1

Network like a pro! Get out there and connect with local businesses, community groups, and even potential clients. The more people you know, the better your chances of landing that Regional Customer Relationship Manager role.

Tip Number 2

Show off your sales skills in person! When you get the chance, demonstrate your ability to engage and convert leads. Whether it's through a casual chat or a formal presentation, let your personality shine through.

Tip Number 3

Research Barchester and its values. Understanding their mission and how they operate will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Barchester family.

We think you need these skills to ace Regional Customer Relationship Manager in Cambridge

Sales Experience
Marketing Experience
Data Analysis
CRM Application Proficiency
Communication Skills
Networking Skills
Self-Motivation

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Regional Customer Relationship Manager role. Highlight your sales achievements and any relevant experience in healthcare to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our mission of providing exceptional care. Keep it friendly and professional!

Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and engaging. Use concise language and a positive tone to demonstrate your interpersonal skills right from the start.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!

How to prepare for a job interview at Apply Gateway

Know Your Stuff

Before the interview, make sure you research Barchester and their values. Understand their approach to care and how they maintain high occupancy rates. This will show that you're genuinely interested in the role and can align with their mission.

Showcase Your Sales Skills

Prepare specific examples from your past experiences where you've successfully increased sales or improved conversion rates. Use metrics to back up your claims, as numbers speak volumes in sales roles. Be ready to discuss how you can apply these skills to the healthcare sector.

Practice Your Communication

As a Regional Customer Relationship Manager, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your delivery and ensure you come across as personable and professional.

Engage with Questions

Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges they face in increasing occupancy, or how success is measured in this role. Engaging with your interviewer shows your enthusiasm and helps you assess if the company is the right fit for you.