At a Glance
- Tasks: Drive sales and occupancy in a prestigious care home through innovative marketing and community networking.
- Company: Join Barchester, an industry-leading care provider with exceptional quality ratings.
- Benefits: Attractive salary, competitive commission, retail discounts, and wellbeing support.
- Other info: Empowering environment with excellent progression opportunities.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive team.
- Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.
The predicted salary is between 30000 - 40000 € per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home.
You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
NEED TO DO:
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Manager in Bracknell employer: Apply Gateway
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a comprehensive rewards package that includes wellbeing support and retail discounts. Our supportive work culture fosters professional growth, allowing you to thrive within a dedicated team committed to delivering outstanding care. Join us in a prestigious care home environment where your contributions are valued, and you can make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Manager in Bracknell
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or connect with people in the healthcare sector. Building relationships can lead to valuable insights and even job opportunities that aren't advertised.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy. A confident and clear presentation of your skills can make all the difference during interviews.
✨Tip Number 4
Don't forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Customer Relationship Manager in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it’s in healthcare. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Be sure to mention any relevant achievements that demonstrate your ability to drive occupancy.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Apply Gateway
✨Know Your Stuff
Before the interview, make sure you research Barchester and their care home values. Understand their approach to customer care and how they maintain high occupancy rates. This will show your genuine interest in the role and help you align your answers with their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully driven sales or improved conversion rates. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Engage with the Community
Since networking is key for this role, think of ways you've previously engaged with local communities or built relationships. Be ready to discuss how you would approach this at Barchester, as it demonstrates your proactive attitude and understanding of the role's responsibilities.
✨Be Data Savvy
Familiarise yourself with Salesforce or similar CRM applications before the interview. Be prepared to discuss how you’ve used data to inform your sales strategies in the past. This will highlight your analytical skills and show that you're ready to hit the ground running.
