At a Glance
- Tasks: Welcome residents and visitors, manage calls, and assist with admin tasks.
- Company: Barchester care home, dedicated to creating a warm and friendly environment.
- Benefits: Competitive salary, free training, profit share scheme, and discounts on holidays and leisure.
- Other info: Part-time weekend role with flexible shift options and great career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a caring attitude; no formal qualifications needed.
The predicted salary is between 24300 - 29700 £ per year.
ABOUT THE ROLE
This is weekend only role, Part time 12hrs contract per week.
Shift times 9 - 3 pm or 10 -4 pm 6hrs per day.
As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.
As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment.
The role of Receptionist with us is very varied.
You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around.
We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU
You'll need to be professional, caring, courteous and well organised to join us as a Receptionist.
You'll take a real interest in our residents and go out of your way to make every visitor feel at home.
No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development
Automatic enrolment into our profit share scheme
A range of holiday, retail and leisure discounts
Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Receptionist - Care Home in Bath employer: Apply Gateway
De Vere Beaumont Estate in Old Windsor is an exceptional employer, offering a vibrant work culture where creativity and collaboration thrive. With a strong focus on employee growth, we provide numerous benefits including a bonus incentive scheme, complimentary meals, and generous holiday allowances, alongside unique perks like an annual stay at a De Vere property. Join our dedicated team and enjoy a supportive environment that celebrates your contributions while delivering unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Care Home in Bath
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Apply Gateway and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Apply Gateway and let us see your personality shine through!
We think you need these skills to ace Receptionist - Care Home in Bath
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Apply Gateway.
Get Familiar with Our Brand:Before applying, take some time to learn about Apply Gateway and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Apply Gateway
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Apply Gateway.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Apply Gateway will surely appreciate.
