Applied Systems is seeking a Customer Support Technician to join the Customer Experience Team in a hybrid Belfast role. You will assist customers by phone, chat, and email with questions about our insurance software, hardware, or related products, requiring attention to detail and strong problem-solving and people skills.
The role focuses on end-to-end ticket ownership, fast and high-quality support, and collaboration with the team to build product expertise. Prior IT or CRM experience is a plus.
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Hybrid Insurance Tech Support Specialist employer: Applied Systems
At Applied, we pride ourselves on being an exceptional employer, fostering a culture that values collaboration, innovation, and personal growth. Our hybrid work model from our Belfast or Brighton offices allows for flexibility while providing comprehensive benefits, including private medical insurance and wellness days, ensuring our team members feel valued and supported. Join us to be part of a diverse team where your contributions matter, and amazing career moments are created every day.
