Applied Systems is seeking a Customer Support Technician to join their Customer Experience Team in Belfast. The role involves assisting customers by phone, internet chat and email with questions about our software, hardware, and related products.
It requires a detail-oriented, proactive approach with strong problem-solving and people skills. You will own tickets end-to-end, deliver high-quality support, and collaborate with teammates to build product expertise.
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Hybrid Customer Experience Specialist employer: Applied Systems
At Applied, we pride ourselves on being an exceptional employer, fostering a culture that values collaboration, innovation, and personal growth. Our hybrid work model from our Belfast or Brighton offices allows for flexibility while providing comprehensive benefits, including private medical insurance and wellness days, ensuring our team members feel valued and supported. Join us to be part of a diverse team where your contributions matter, and amazing career moments are created every day.
