Applied Systems UK, based in Belfast, is hiring a Customer Support Technician to join our Customer Experience Team. You will help customers over phone, email, and chat with questions about our insurance software, hardware, or related products, requiring attention to detail and strong problem-solving and communication skills.
This role emphasizes end-to-end ticket ownership, rapid, high-quality support, documenting cases, and collaboration with the team to build product expertise.
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Customer Support Specialist (Tech & AI) employer: Applied Systems UK
Applied Systems UK is an excellent employer, offering a supportive and inclusive work culture that values diverse experiences. With a hybrid working model based in Belfast, employees enjoy the flexibility of remote support while benefiting from a comprehensive package that includes private healthcare, generous holidays, and wellness days, all aimed at fostering personal and professional growth.
