Commercial Solutions Architect, EMEA

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements.

Solutions Architects are responsible for driving and managing the technology evaluation and validation stages of the sales process. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve. The Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, the Solutions Architect supports and enables successful adoption of the GitLab platform.

Solutions Architects work collaboratively with GitLab’s customers across segments, Sales, Engineering, Product Management, and Marketing organizations. This role provides technical guidance and support throughout the entire sales cycle. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems.

• Technical expertise: Engage with customers, both onsite and remotely, by providing technical expertise during the pre-sales process.
• Sales strategy: Collaborate with the sales team to formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab.
• Technical guidance: Be the Directly Responsible Individual (DRI) on Technical Close Plans and technical evaluations via POC/POV ownership.
• Customer relationships: Build deep relationships with people within customer environments to enable them to be GitLab advocates.
• Customer feedback: Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing.
• Market knowledge: Maintain specialty competency in one or more technologies related to GitLab’s market focus.
• GitLab knowledge: Educate customers of all sizes on the value proposition of GitLab.
• Growth & Development: Continuously improve your professional skills with a focus on personal mastery and team learning.
• Strategic Client Engagement: Run Value Stream Assessments in your account with support from a Senior SA leading the engagement.

• Experience with technical pre-sales or as a professional in the field of information technology.
• Experience with modern software development or operations and their associated technologies.
• Experience with cloud computing and related technologies and practices.
• Understanding of the end-to-end software development lifecycle.
• Understanding of continuous integration and continuous deployment.
• Ability to use GitLab.
• Ability to travel if needed and comply with the company’s travel policy.

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. If you’re excited about this role, please apply and allow our recruiters to assess your application.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex, national origin, age, citizenship, marital status, mental or physical disability, genetic information, or any other basis protected by law.