At a Glance
- Tasks: Manage customer orders, ensuring accuracy and providing top-notch service.
- Company: Join Europe’s fastest-growing lifestyle and sports nutrition company.
- Benefits: Enjoy casual dress, a pension scheme, and free on-site parking.
- Other info: Office-based role with no remote work; great for detail-oriented individuals.
- Why this job: Kickstart your career in retail administration with a dynamic team.
- Qualifications: Experience in sales admin or retail, strong organisational and communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Working Pattern: Full time, Monday to Friday – 9am-5pm, Office Based.
Location: Applied Nutrition HQ, Knowsley, Merseyside.
Salary: £24,500
Overview
Applied Nutrition is Europe’s fastest-growing lifestyle and sports nutrition company. We formulate and produce lifestyle and sports nutrition supplements, grab and go snacks, energy drinks for professional athletes, fitness enthusiasts and the gym lifestyle community. We also produce pharmaceutical-grade health, wellbeing and beauty nutrition products.
We are seeking a detail-oriented and organised Retail Order Processor to join our team. This role involves managing customer orders efficiently, ensuring accuracy, and providing excellent service. The successful candidate will utilise various computer programmes and administrative skills to support our sales operations and maintain smooth workflow within the department. This position offers an excellent opportunity for individuals with strong organisational and communication skills to develop their career in retail administration.
Key Responsibilities
- Process customer orders accurately and efficiently using internal systems
- Review orders for completeness, pricing, and product availability
- Coordinate with warehouse, account managers, and all relevant teams to ensure timely dispatch
- Update customers on order status, delays, or discrepancies when required
- Maintain accurate records of orders, invoices, and shipping information
- Resolve order-related issues and escalate where necessary
- Ensure compliance with company procedures and service standards
Requirements
- Proven experience in sales administration or administrative roles, preferably within retail or logistics sectors
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM software
- Strong organisational skills with the ability to manage multiple tasks effectively
- Excellent communication skills, both written and verbal, in English
- Good IT skills and computer literacy to navigate various programmes efficiently
- Ability to work independently with good time management skills
- Customer service orientation with a professional attitude towards clients and colleagues
- Prior experience using computerised order processing systems is desirable but not essential
- Organisational skills that ensure accuracy and attention to detail in all tasks
Please submit a CV with your application. This is an office based role and does not involve home working.
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person
Retail Order Processor in Knowsley employer: Applied Nutrition plc
Applied Nutrition is an exceptional employer, offering a vibrant work culture at our Knowsley HQ, where teamwork and innovation thrive. As Europe’s fastest-growing lifestyle and sports nutrition company, we provide our employees with ample opportunities for professional growth and development, alongside a competitive salary and benefits such as free parking and a casual dress code. Join us to be part of a dynamic team dedicated to excellence in customer service and product quality.
