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For Companies At a Glance
- Tasks: Support maintenance and logistics to ensure smooth operations across our London properties.
- Company: Join the vibrant team at International Students House, fostering a diverse community.
- Benefits: Enjoy 20 days annual leave, meal allowance, and a pension scheme.
- Why this job: Make a real impact in a supportive environment while gaining valuable experience.
- Qualifications: Experience in facilities maintenance and strong customer service skills are essential.
- Other info: Opportunity for career growth in a dynamic, international setting.
The predicted salary is between 24000 - 36000 £ per year.
International Students House (ISH) is seeking a dedicated Facilities General Assistant to join our dynamic team. This role is vital in ensuring the smooth operation of our facilities, supporting maintenance, portering, and logistical services across our London properties. You will play a key role in maintaining a safe, efficient, and welcoming environment for residents, staff, and visitors.
Key Responsibilities
- Conduct regular maintenance and repairs across ISH properties, including fixtures, fittings, ventilation, mechanical services, and residential accommodation.
- Respond to emergency and business-critical maintenance situations, liaising with managers and contractors.
- Provide operational portering support, including the safe movement of goods, equipment, and furniture.
- Assist with room setups, arrivals, departures, and event support.
- Monitor and maintain health and safety standards, adhering to risk assessments and safe working practices.
- Liaise with contractors, suppliers, and internal teams to ensure smooth facilities operations.
Essential Skills And Experience
- Previous experience in facilities maintenance, building repairs, or a similar environment.
- Excellent customer service skills and the ability to work collaboratively in a team.
- Competent in basic IT, administration, and record-keeping.
- Physically capable of carrying out demanding tasks safely, including working at height or in confined spaces.
- Problem-solving skills with a proactive, hands-on approach.
Desirable Qualifications
- Recognised building trade or facilities maintenance qualification (e.g., City & Guilds).
- PASMA mobile tower assembly, first aid, or cross-trade experience.
- Experience in residential or hospitality environments and dealing with contractors.
Benefits
- 20 days annual leave, increasing with service, plus bank holidays (pro rata).
- £3.00 daily meal allowance in ISH catering facilities.
- Nest pension scheme.
- Interest-free annual travel loan after probation.
- Company-sponsored healthcare cash plan with optional family coverage.
Why Join Us?
At ISH, you will be part of an international community that values diversity, professionalism, and care for our residents and colleagues. This is a fantastic opportunity to work in a supportive environment where your contribution makes a real difference.
How To Apply
Interested candidates should submit their CV and a covering letter outlining relevant experience. International Students House is an equal opportunities employer. We welcome applications from all backgrounds and communities.
Facilities General Assistant employer: Applied Network Intelligence
Contact Detail:
Applied Network Intelligence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities General Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in facilities management or similar fields. They might know of openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on short-term gigs in facilities maintenance. This not only boosts your CV but also shows potential employers that you're proactive and ready to jump in.
✨Tip Number 3
Prepare for interviews by researching common questions in the facilities sector. Think about your past experiences and how they relate to the role at ISH. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at ISH.
We think you need these skills to ace Facilities General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities maintenance and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at ISH and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you've tackled challenges in facilities maintenance or similar roles. We love seeing a proactive approach, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Applied Network Intelligence
✨Know Your Stuff
Make sure you brush up on your facilities maintenance knowledge. Familiarise yourself with common repairs and maintenance tasks, as well as health and safety standards. This will show that you're proactive and ready to tackle the responsibilities of the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents and staff, be prepared to discuss your previous customer service experiences. Think of examples where you've gone above and beyond to help someone, as this will highlight your collaborative spirit and dedication to creating a welcoming environment.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare some scenarios where you've successfully resolved issues in a facilities or maintenance context. This will demonstrate your hands-on approach and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or specific challenges the facilities team faces. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
