At a Glance
- Tasks: Drive customer satisfaction by managing technology performance and resolving complex issues.
- Company: Join Applied Materials, a leader in materials engineering for cutting-edge tech.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for personal and professional growth.
- Other info: Dynamic work culture with opportunities for travel and relocation.
- Why this job: Be at the forefront of innovation, shaping the future of technology and impacting the world.
- Qualifications: Expertise in technology management and problem-solving skills required.
The predicted salary is between 128000 - 176000 £ per year.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
- Salary: $128,000.00 - $176,000.00
- Location: Tempe, AZ
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
- Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.
- Responsible for managing the definition and implementation of processes and applications, to meet the customer's current and future requirements for productivity and leading edge technology, using Applied Materials products.
- As the customer technology expert for at least one class of processes, guides technology development and transfer.
- Integrates customer technology requirements into internal product roadmap.
- Resolves complex field process issues utilizing systematic troubleshooting methodology.
- Create a mechanism to communicate issues and track progress.
- Use sound statistical techniques like DOEs (Design of Experiment) to quickly determine root cause and action plans.
- Communicates learnings from this portion to rest-of-world to strengthen the product packages.
- Responsible for customer demos, including defining demo conditions, wafer processing and analyzing results.
- Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT's product and technical reputation.
- Works with business unit in technology development and transfer to customers including customized process development.
- Plans unit process sequence based on customer requirements.
- Negotiates process specifications with customers.
- Takes ownership of delivering the required solution to the customers that meets specification.
- Takes the lead in positioning new technologies to customers utilizing technical information from divisions.
- May form strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.
- Makes management level presentations.
- Participates in defining product strategy, identifying gaps.
- Provides feedback on process and hardware improvements to meet customer roadmap requirements.
- Keeps abreast of new developments that directly impact unit processes.
- Participates in publishing in ET conferences and journals.
Functional Knowledge
- Demonstrates depth and/or breadth of expertise in own specialized discipline or field.
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
Leadership
- May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
Impact
- Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view.
Proficiency in Mandarin is a plus.
Additional Information
- Time Type: Full time
- Employee Type: Assignee / Regular
- Travel: Yes, 25% of the Time
- Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Client Solutions Technologist IV (TEMPE) employer: Applied Materials
At Applied Materials, we pride ourselves on being a leading employer in the technology sector, offering a dynamic work environment in Tempe, AZ that fosters innovation and personal growth. Our supportive culture encourages continuous learning and collaboration, while our comprehensive benefits package ensures the well-being of our employees both at work and beyond. Join us to be part of a team that is not only shaping the future of materials engineering but also committed to your professional development and success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Technologist IV (TEMPE)
✨Tip Number 1
Network like a pro! Reach out to current employees at Applied Materials on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by diving deep into the company’s products and recent innovations. Show us that you’re not just interested in the job, but also passionate about what we do. Bring your A-game with specific examples of how you can contribute!
✨Tip Number 3
Practice your problem-solving skills! We love candidates who can think on their feet. Try out some technical challenges or case studies related to semiconductor technology to get ready for those tricky questions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to remind us why you’re the perfect fit for the team.
We think you need these skills to ace Client Solutions Technologist IV (TEMPE)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Solutions Technologist IV role. Highlight your relevant experience in materials engineering and how it aligns with our mission at Applied Materials.
Showcase Your Problem-Solving Skills:We love candidates who can tackle complex challenges! Use specific examples in your application that demonstrate your analytical skills and innovative solutions, especially in technology development.
Communicate Clearly:Your written application should be clear and concise. Avoid jargon unless it's industry-specific and relevant. We want to see how well you can communicate complex concepts in a straightforward manner.
Apply Through Our Website:Don’t forget to submit your application through our careers website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Applied Materials
✨Know Your Tech Inside Out
Make sure you have a solid understanding of the technologies and processes relevant to the role. Brush up on materials engineering concepts, semiconductor manufacturing, and any specific tools or methodologies mentioned in the job description. This will help you answer technical questions confidently.
✨Showcase Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight how you used systematic troubleshooting and statistical techniques like DOEs to achieve results, as this aligns with the responsibilities of the position.
✨Understand Customer Needs
Research Applied Materials' customer base and their challenges. Be ready to discuss how you can enhance customer satisfaction and drive innovative solutions. Showing that you understand the importance of customer relationships will set you apart from other candidates.
✨Practice Your Presentation Skills
Since the role involves making management-level presentations, practice delivering clear and concise information. Prepare to explain complex concepts in an easy-to-understand manner. This will demonstrate your communication skills and ability to negotiate effectively.
