At a Glance
- Tasks: Drive customer satisfaction by managing technology performance and resolving complex issues.
- Company: Join Applied Materials, a leader in materials engineering for the global electronics industry.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for personal and professional growth.
- Other info: Dynamic work culture with opportunities for travel and relocation.
- Why this job: Be at the forefront of innovation, shaping next-gen technology that connects our world.
- Qualifications: Expertise in technology management and problem-solving skills required.
The predicted salary is between 128000 - 176000 £ per year.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
- Salary: $128,000.00 - $176,000.00
- Location: Tempe, AZ
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
- Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.
- Responsible for managing the definition and implementation of processes and applications, to meet the customer's current and future requirements for productivity and leading edge technology, using Applied Materials products.
- As the customer technology expert for at least one class of processes, guides technology development and transfer.
- Integrates customer technology requirements into internal product roadmap.
- Resolves complex field process issues utilizing systematic troubleshooting methodology.
- Create a mechanism to communicate issues and track progress.
- Use sound statistical techniques like DOEs (Design of Experiment) to quickly determine root cause and action plans.
- Communicates learnings from this portion to rest-of-world to strengthen the product packages.
- Responsible for customer demos, including defining demo conditions, wafer processing and analyzing results.
- Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT's product and technical reputation.
- Works with business unit in technology development and transfer to customers including customized process development.
- Plans unit process sequence based on customer requirements.
- Negotiates process specifications with customers.
- Takes ownership of delivering the required solution to the customers that meets specification.
- Takes the lead in positioning new technologies to customers utilizing technical information from divisions.
- May form strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.
- Makes management level presentations.
- Participates in defining product strategy, identifying gaps.
- Provides feedback on process and hardware improvements to meet customer roadmap requirements.
- Keeps abreast of new developments that directly impact unit processes.
- Participates in publishing in ET conferences and journals.
Functional Knowledge
Demonstrates depth and/or breadth of expertise in own specialized discipline or field.
Business Expertise
Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
Leadership
May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
Problem Solving
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
Impact
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.
Interpersonal Skills
Communicates difficult concepts and negotiates with others to adopt a different point of view.
Proficiency in Mandarin is a plus.
Additional Information
- Time Type: Full time
- Employee Type: Assignee / Regular
- Travel: Yes, 25% of the Time
- Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Account Technologist IV (TEMPE) employer: Applied Materials
Contact Detail:
Applied Materials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Technologist IV (TEMPE)
✨Tip Number 1
Network like a pro! Reach out to current employees at Applied Materials on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by diving deep into Applied Materials' products and recent innovations. Show us that you’re not just another candidate; demonstrate your passion for materials engineering and how you can contribute to our cutting-edge technology.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves resolving complex issues, be ready to tackle some technical scenarios during your interview. We love seeing candidates who can think on their feet and come up with innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Applied Materials.
We think you need these skills to ace Account Technologist IV (TEMPE)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Technologist IV role. Highlight your relevant experience in materials engineering and how it aligns with our mission at Applied Materials.
Showcase Your Problem-Solving Skills: We love candidates who can tackle complex challenges! Use specific examples in your application that demonstrate your analytical skills and innovative solutions, especially in technology development.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our careers website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Applied Materials
✨Know Your Tech Inside Out
As an Account Technologist IV, you'll need to demonstrate a solid understanding of semiconductor and display technologies. Brush up on the latest advancements in materials engineering and be ready to discuss how they can impact customer satisfaction and productivity.
✨Showcase Problem-Solving Skills
Prepare to share examples of complex problems you've solved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you applied systematic troubleshooting methodologies to achieve results.
✨Understand Customer Needs
Familiarise yourself with Applied Materials' customer base and their specific requirements. Be prepared to discuss how you would integrate customer technology needs into product roadmaps and enhance customer satisfaction through tailored solutions.
✨Communicate Effectively
Strong interpersonal skills are key for this role. Practice explaining complex concepts in simple terms and be ready to negotiate process specifications. Think about how you can convey your ideas clearly and persuasively during the interview.