Junior Field Service Technician (PHOENIX)

Junior Field Service Technician (PHOENIX)

Phoenix Entry level 30000 - 40000 £ / year (est.) No working from home possible
Applied Materials

At a Glance

  • Tasks: Install, maintain, and upgrade cutting-edge semiconductor equipment while collaborating with customers.
  • Company: Join Applied Materials, a global leader in materials engineering solutions.
  • Benefits: Competitive salary, supportive culture, training, and career growth opportunities.
  • Other info: Structured training program and mentorship to help you thrive.
  • Why this job: Launch your engineering career with hands-on experience in a high-growth industry.
  • Qualifications: Recent graduates with a technical background and a passion for problem-solving.

The predicted salary is between 30000 - 40000 £ per year.

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.

As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

You will benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

At Applied Materials, we care about the health and wellbeing of our employees. We are committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

What You Will Do

  • Launch your engineering career by working hands-on with cutting-edge semiconductor equipment while partnering directly with customers.
  • Be supported by experienced mentors and a structured training program as you grow your technical skills and confidence.
  • Collaborate with senior engineers to install, maintain, and upgrade Applied Materials equipment at customer sites.
  • Work closely with internal teams to continuously improve processes and deliver exceptional service.

This is a great opportunity for recent graduates who enjoy problem-solving, working with advanced technology, and learning something new every day.

Your Training & Development

We are committed to your success with a structured 6–8 month training program that prepares you from day one, including:

  • Classroom training to build foundational technical knowledge
  • Hands-on lab training with real equipment
  • On-the-job training alongside experienced Field Service Engineers

This structured program is designed to help you transition from student to professional and gain the skills needed to work independently in the field.

Role Responsibilities

  • Partner with Senior Field Service Engineers to install, maintain, and upgrade customer equipment
  • Learn to use digital analytics and tools to troubleshoot technical issues
  • Apply basic diagnostic techniques to assess equipment performance, with mentorship and guidance
  • Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
  • Communicate directly with customers in a professional and supportive manner
  • Follow safety, quality, and process guidelines while working in customer environments
  • Take on additional projects and responsibilities as you grow in the role

Career Growth Opportunities

This role offers clear career progression within Applied Materials. As you gain experience and demonstrate proficiency, you will have opportunities to:

  • Advance to higher-level Field Service Engineer roles
  • Specialise in advanced tools or technologies
  • Take on mentorship, leadership, or technical expert responsibilities
  • Explore cross-functional career paths within engineering, operations, or training

Applied Materials is committed to developing early-career talent and supporting long-term career growth.

Minimum Qualifications

  • Associate degree, recent college graduate, military technical training, trade certification, or equivalent hands-on experience
  • Basic mechanical aptitude and interest in technical systems
  • Willingness to learn and read electrical and mechanical schematics
  • Ability to diagnose and solve basic technical problems
  • Strong written and verbal communication skills
  • Basic working knowledge of Microsoft Excel, Word, and PowerPoint
  • Valid driver's license and ability to obtain a passport, if required for travel
  • Ability to meet on-site safety, environmental, and customer requirements

Preferred Qualifications (Nice to Have)

  • 1–2 years of experience in a technical, field service, or customer support role (internships welcome)
  • Associate degree in electronics, engineering technology, or a related field (bachelor's degree preferred)
  • Exposure to pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics
  • Familiarity with hand tools and basic test equipment, including digital multimeters

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 20% of the Time

Junior Field Service Technician (PHOENIX) employer: Applied Materials

Applied Materials is an exceptional employer that fosters a supportive work culture, encouraging continuous learning and professional growth for its employees. With a structured training programme and mentorship opportunities, new graduates can thrive in a dynamic environment while working with cutting-edge technology in the heart of the semiconductor industry. Located in Phoenix, AZ, employees benefit from a vibrant community and the chance to contribute to innovations that shape the future of technology.

Applied Materials

Contact Details:

Applied Materials Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Junior Field Service Technician (PHOENIX)

Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or at university events. We all know someone who knows someone, and a friendly chat can open doors you didn’t even know existed.

Tip Number 2

Practice makes perfect! Before your interview, do some mock interviews with friends or family. This will help you get comfortable talking about your skills and experiences, especially those that relate to the Junior Field Service Technician role.

Tip Number 3

Show your enthusiasm! When you’re in an interview, let your passion for technology and problem-solving shine through. We want to see that you’re excited about the opportunity to work with cutting-edge equipment.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you appreciate the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!

We think you need these skills to ace Junior Field Service Technician (PHOENIX)

Mechanical Aptitude
Technical Systems Knowledge
Digital Analytics
Troubleshooting Skills
Diagnostic Techniques
Preventive Maintenance
Corrective Maintenance

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior Field Service Technician role. Highlight any relevant technical training or hands-on experience you have, as this will show us you're ready to dive into the world of semiconductor equipment.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for technology and problem-solving. Let us know why you're excited about the opportunity at Applied Materials and how you can contribute to our team.

Showcase Your Communication Skills:As a Field Service Engineer, you'll be liaising with customers regularly. Make sure your written application demonstrates strong communication skills. Clear and concise language will help us see that you can effectively interact with clients.

Apply Through Our Website:We encourage you to apply directly through our careers website. This way, your application goes straight to us, and we can review it promptly. Plus, you'll find all the details about the role and our company culture there!

How to prepare for a job interview at Applied Materials

Know Your Tech Basics

Brush up on your understanding of electrical, mechanical, and hydraulic systems. Since the role involves troubleshooting and maintenance, being able to discuss these concepts confidently will show that you're ready to dive into the technical aspects of the job.

Showcase Your Problem-Solving Skills

Prepare examples from your past experiences where you successfully diagnosed and solved technical issues. This could be from internships, projects, or even personal experiences. Highlighting your analytical thinking will resonate well with the interviewers.

Communicate Like a Pro

Since you'll be liaising directly with customers, practice articulating your thoughts clearly and professionally. Role-play common customer scenarios with a friend to build your confidence in handling real-life situations during the interview.

Ask Insightful Questions

Prepare thoughtful questions about the training programme and career growth opportunities at Applied Materials. This shows your genuine interest in the company and the role, and it helps you gauge if it's the right fit for you.