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- Tasks: Lead and coach a team while building strong customer relationships in a dynamic tech environment.
- Company: Join Applied Materials, a global leader in materials engineering for cutting-edge technology.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for personal and professional growth.
- Other info: Full-time role with travel opportunities and a supportive work culture.
- Why this job: Make an impact in the tech industry by driving innovative solutions and supporting your team.
- Qualifications: Experience in leadership and technical problem-solving within a related field.
The predicted salary is between 88000 - 121000 £ per year.
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Salary: $88,000.00 - $121,000.00
Location: Bloomington, MN
You will benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We are committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities:- Develops and maintains customer relationships with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
- Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees.
- Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
- Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the mentor program so that all new engineers have a defined mentor.
- Executes escalation procedure.
- Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
- Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
- Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking.
Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.
Business Expertise:Applies understanding of how the team relates to other closely related areas to improve efficiency of own team.
Leadership:Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines.
Problem Solving:Uses judgment to identify and resolve day-to-day technical and operational problems.
Impact:Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function.
Interpersonal Skills:Uses tact and diplomacy to exchange information and handle sensitive issues. May be required to interact with outside customers, vendors or suppliers.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
On-Site Position
Additional Information:- Time Type: Full time
- Employee Type: Assignee / Regular
- Travel: Yes, 10% of the Time
- Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Technical Field Operations Supervisor (MINNEAPOLIS-ST. PAUL-BLOOMINGTON) employer: Applied Materials
Contact Detail:
Applied Materials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Field Operations Supervisor (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)
✨Tip Number 1
Network like a pro! Reach out to current employees at Applied Materials on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Field Operations Supervisor role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding the company culture and values. Dive into Applied Materials' mission and think about how your skills align with their goals. This will help you stand out as someone who truly gets what they're all about.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves tackling technical and operational issues, be ready to discuss specific examples from your past experiences. Show us how you’ve successfully navigated challenges in similar situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Applied Materials.
We think you need these skills to ace Technical Field Operations Supervisor (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Field Operations Supervisor role. Highlight your relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Showcase Your Leadership Skills: Since this role involves managing and coaching customer engineers, be sure to include examples of your leadership experience. We want to see how you've motivated teams and driven results in previous positions.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: We encourage you to submit your application through our careers website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Applied Materials
✨Know Your Tech Inside Out
As a Technical Field Operations Supervisor, you'll need to demonstrate a solid understanding of materials engineering and the equipment used in semiconductor manufacturing. Brush up on the latest technologies and be ready to discuss how they impact the industry.
✨Showcase Your Leadership Skills
This role involves managing and coaching customer engineers, so be prepared to share examples of your leadership experience. Think about times when you've successfully guided a team or resolved conflicts, and be ready to discuss your approach to mentoring.
✨Understand Customer Relationships
Building strong relationships with customers is key. Research Applied Materials' customer base and think about how you would approach relationship management. Be ready to discuss strategies for maintaining and developing these connections.
✨Prepare for Problem-Solving Scenarios
Expect to face technical and operational problems during the interview. Prepare by thinking through common challenges in field operations and how you would address them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.