Onsite Equipment Solutions Manager (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)
Onsite Equipment Solutions Manager (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)

Onsite Equipment Solutions Manager (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)

Minneapolis Full-Time 88000 - 121000 £ / year (est.) No home office possible
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Applied Materials

At a Glance

  • Tasks: Manage customer relationships and lead a team of engineers to drive innovative solutions.
  • Company: Join Applied Materials, a global leader in materials engineering for cutting-edge technology.
  • Benefits: Competitive salary, comprehensive benefits, and opportunities for personal and professional growth.
  • Other info: Full-time position with travel opportunities and relocation eligibility.
  • Why this job: Be part of a team that pushes the boundaries of technology and makes a real-world impact.
  • Qualifications: Experience in managing teams and strong problem-solving skills required.

The predicted salary is between 88000 - 121000 £ per year.

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

  • Salary: $88,000.00 - $121,000.00
  • Location: Bloomington, MN

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

  • Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
  • Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees.
  • Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
  • Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the "mentor" program so that all new engineers have a defined mentor.
  • Executes escalation procedure.
  • Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
  • Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
  • Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.

Functional Knowledge

Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

Applies understanding of how the team relates to other closely related areas to improve efficiency of own team.

Leadership

Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines.

Problem Solving

Uses judgment to identify and resolve day-to-day technical and operational problems.

Impact

Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function.

Interpersonal Skills

Uses tact and diplomacy to exchange information and handle sensitive issues. May be required to interact with outside customers, vendors or suppliers.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

  • Time Type: Full time
  • Employee Type: Assignee / Regular
  • Travel: Yes, 10% of the Time
  • Relocation Eligible: Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Onsite Equipment Solutions Manager (MINNEAPOLIS-ST. PAUL-BLOOMINGTON) employer: Applied Materials

At Applied Materials, we pride ourselves on being a leading employer in the Bloomington area, offering a dynamic work culture that fosters innovation and personal growth. Our commitment to employee wellbeing is reflected in our comprehensive benefits package and supportive environment, where you can thrive as you tackle exciting challenges in materials engineering. Join us to be part of a team that not only drives technological advancements but also invests in your career development and success.
Applied Materials

Contact Detail:

Applied Materials Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Onsite Equipment Solutions Manager (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that dream job.

✨Tip Number 2

Prepare for interviews by researching Applied Materials inside out. Know their products, values, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you fit into their culture.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your responses. Plus, it’s a great way to boost your confidence before the real deal.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your appreciation and keeps you on their radar. And remember, apply through our website for the best chance!

We think you need these skills to ace Onsite Equipment Solutions Manager (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)

Customer Relationship Management
Coaching and Mentoring
Account Planning
Financial Forecasting
Cost Efficiency Management
System Installation Planning
Technical Support Coordination
Operational Problem Solving
Interpersonal Skills
Leadership
Performance Appraisal
Report Generation
Compliance with Standards of Business Conduct
Effective Communication

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Onsite Equipment Solutions Manager role. Highlight your relevant experience and skills that align with the job description, especially in customer relationship management and technical problem-solving.

Showcase Your Leadership Skills: Since this role involves managing and coaching customer engineers, be sure to include examples of your leadership experience. We want to see how you've motivated teams and driven results in previous positions.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. This will help us quickly understand your qualifications and fit for the position.

Apply Through Our Website: We encourage you to submit your application through our careers website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can easily track your application status there!

How to prepare for a job interview at Applied Materials

✨Know Your Stuff

Before the interview, dive deep into Applied Materials' products and services. Understand how their equipment impacts the semiconductor and display industries. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Onsite Equipment Solutions Manager, you'll be managing teams and customer relationships. Prepare examples of how you've successfully led teams or resolved conflicts in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Prepare for Technical Questions

Expect technical questions related to equipment solutions and customer support processes. Brush up on relevant technical concepts and be ready to discuss how you've applied them in previous roles. This will demonstrate your expertise and problem-solving abilities.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you're not just interested in the job, but also in contributing to the company's goals.

Onsite Equipment Solutions Manager (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)
Applied Materials
Location: Minneapolis
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