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For Companies At a Glance
- Tasks: Manage customer relationships and lead a team of engineers to drive innovative solutions.
- Company: Join Applied Materials, a global leader in materials engineering for cutting-edge technology.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for personal and professional growth.
- Other info: Full-time position with travel opportunities and excellent career advancement potential.
- Why this job: Be part of a supportive culture that empowers you to push boundaries and innovate.
- Qualifications: Leadership skills and experience in managing teams and customer relations.
The predicted salary is between 88000 - 121000 £ per year.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
- Salary: $88,000.00 - $121,000.00
- Location: Bloomington, MN
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
- Develops and maintains customer relationships with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
- Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees.
- Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
- Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the "mentor" program so that all new engineers have a defined mentor.
- Executes escalation procedure.
- Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
- Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
- Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking.
Functional Knowledge
Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.
Business Expertise
Applies understanding of how the team relates to other closely related areas to improve efficiency of own team.
Leadership
Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines.
Problem Solving
Uses judgment to identify and resolve day-to-day technical and operational problems.
Impact
Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function.
Interpersonal Skills
Uses tact and diplomacy to exchange information and handle sensitive issues. May be required to interact with outside customers, vendors or suppliers.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
- Time Type: Full time
- Employee Type: Assignee / Regular
- Travel: Yes, 10% of the Time
- Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Field Service On-Site Manager - Bloomington, MN- (M3) - Competitive salary with growth opportunities in a supportive work culture (MINNEAPOLIS-ST. PAUL-BLOOMINGTON) employer: Applied Materials
Contact Detail:
Applied Materials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service On-Site Manager - Bloomington, MN- (M3) - Competitive salary with growth opportunities in a supportive work culture (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)
✨Tip Number 1
Network like a pro! Reach out to current employees at Applied Materials on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Field Service On-Site Manager role.
✨Tip Number 2
Prepare for the interview by researching Applied Materials' latest projects and innovations. Show us that you’re not just interested in the job, but also in how you can contribute to our mission of pushing the boundaries of materials science.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss real-life scenarios where you've tackled technical or operational challenges. We love candidates who can think on their feet and demonstrate leadership in tough situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Applied Materials.
We think you need these skills to ace Field Service On-Site Manager - Bloomington, MN- (M3) - Competitive salary with growth opportunities in a supportive work culture (MINNEAPOLIS-ST. PAUL-BLOOMINGTON)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Service On-Site Manager role. Highlight your relevant experience and skills that align with what we’re looking for at Applied Materials.
Showcase Your Leadership Skills: Since this role involves managing and coaching customer engineers, don’t forget to include examples of your leadership experience. We want to see how you’ve motivated teams and driven results in the past.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to submit your application through our careers website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Applied Materials
✨Know Your Stuff
Before the interview, dive deep into Applied Materials' products and services. Understand how they relate to the semiconductor and display industries. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Field Service On-Site Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, performance appraisals, and conflict resolution. Be ready to discuss how you can foster a supportive work culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of specific situations where you've had to make tough decisions or manage customer relationships effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to employee development or how they measure success in the Field Service team. This shows you're not just interested in the job, but also in the company’s future and your potential role in it.