AIx Field Service Engineer (MANASSAS)

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

You will benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

At Applied Materials, we care about the health and wellbeing of our employees. We are committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Key Responsibilities

• Identifies areas for improvement to drive continual improvement for digital tools.
• Serves as the main point of contact for customer site digital tools.
• Explains difficult or sensitive problems building consensus with team and customers.
• Supports complex problems looking for new ways to solve problems using numerous sources of information and data analytics.
• Responsible for model propagation and dashboard configuration.
• Monitors signals for short and long term trends.
• Main point of contact for all digital tool issues within site and with HQ.
• Provides mentoring on troubleshooting methodologies learning new tools and processes.
• Understands BKM modeling techniques.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.
• Have knowledge of Applied's digital products and applications.

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work.

Leadership

• No supervisory responsibilities but provides informal guidance to new team members.

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.
• Uses Applied Problem Solving Technique for the issue resolution framework.

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies.

Interpersonal Skills

• Explains complex information to others in straightforward situations.

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 20% of the Time

Relocation Eligible: No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.