Team Lead, Customer Engineering (HILLSBORO)
Team Lead, Customer Engineering (HILLSBORO)

Team Lead, Customer Engineering (HILLSBORO)

Hillsboro Full-Time 64000 - 88000 £ / year (est.) No home office possible
Applied Materials

At a Glance

  • Tasks: Lead a team in solving technical customer inquiries and building strong relationships.
  • Company: Join Applied Materials, a global leader in materials engineering solutions.
  • Benefits: Competitive salary, supportive culture, and opportunities for personal and professional growth.
  • Other info: Full-time role with travel opportunities and a commitment to employee wellbeing.
  • Why this job: Make an impact in the tech world by pushing boundaries in materials science.
  • Qualifications: Experience in customer engineering and strong leadership skills required.

The predicted salary is between 64000 - 88000 £ per year.

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Salary: $64,000.00 - $88,000.00

Location: Hillsboro, OR

You will benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

At Applied Materials, we care about the health and wellbeing of our employees. We are committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Key Responsibilities
  • Works on technical customer inquiries.
  • Conducts customer trainings.
  • Creates and maintains good customer relationships.
  • Completes on time all documentation and reports.
  • Coaches and directs assigned CE's.
  • Is responsible for career planning, corrective action where necessary.
  • Establishes objectives and performance reviews.
  • Completes on time all required management reporting for the area.
  • Coordinates and plans the availability and workload of all CE's in the area for the mid term.
  • Identifies and submits requests for additional manpower requirements in case of holidays, etc., of CE's in the area.
  • Assures reporting and follow up of existing procedures by all CE's in the area.
  • Responsible/owner for the coordination of projects to CE's in the area.
  • Knowledge and active support of business plan.
  • Maintains regular communication with Regional Office and Technical Support.
  • Acts as focal point for all service related issues in the area.
  • Conducts and runs customer meetings.
  • Supports Customer Engineers in the area.
  • Provides Sales - and Technical support.
  • Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.
Functional Knowledge
  • Demonstrates understanding and application of guidelines, procedures and processes in own job family.
Business Expertise
  • Applies understanding of how own team is impacted by upstream work of other teams.
Leadership
  • Supervises day-to-day work and participates in the coaching and development of employees.
Problem Solving
  • Uses judgment based on practice and precedent to resolve issues related to production schedules and daily priorities.
Impact
  • Impacts the quality and timeliness of team’s results and its contribution to team or department goals.
Interpersonal Skills
  • Uses tact and diplomacy to exchange information and handle sensitive issues.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information
  • Time Type: Full time
  • Employee Type: Assignee / Regular
  • Travel: Yes, 10% of the Time
  • Relocation Eligible: No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Team Lead, Customer Engineering (HILLSBORO) employer: Applied Materials

At Applied Materials, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture in Hillsboro, OR. Our commitment to employee growth is evident through comprehensive training programs and career development opportunities, ensuring that you can thrive while contributing to groundbreaking technologies. With a focus on health and wellbeing, we offer a robust benefits package that supports both your personal and professional journey, making us a rewarding place to build your career.
Applied Materials

Contact Detail:

Applied Materials Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Lead, Customer Engineering (HILLSBORO)

✨Tip Number 1

Network like a pro! Reach out to current employees at Applied Materials on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching the latest trends in materials engineering and semiconductor technology. Show us that you're not just interested in the role but also passionate about the industry!

✨Tip Number 3

Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during the interview. We want to see how you think on your feet and approach challenges.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team at Applied Materials.

We think you need these skills to ace Team Lead, Customer Engineering (HILLSBORO)

Technical Customer Support
Customer Relationship Management
Coaching and Development
Project Coordination
Documentation and Reporting
Sales Support
Interpersonal Skills
Problem Solving
Understanding of Business Conduct Standards
Communication Skills
Time Management
Team Leadership
Adaptability
Training and Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for materials engineering and technology shine through. We want to see how excited you are about pushing boundaries and innovating in this field!

Tailor Your Experience: Make sure to highlight your relevant experience in customer engineering and team leadership. We’re looking for specific examples that demonstrate your ability to coach, direct, and build strong relationships with customers.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see how you fit into our team!

Apply Through Our Website: Don’t forget to submit your application through our careers website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Applied Materials

✨Know Your Stuff

Make sure you understand the technical aspects of customer engineering and how they relate to Applied Materials' products. Brush up on materials science and engineering principles, as well as the latest trends in AI and IoT, so you can speak confidently about how you can contribute to the team.

✨Showcase Your Leadership Skills

As a Team Lead, you'll be expected to coach and develop others. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to manage workloads and support your team, as this will demonstrate your readiness for the role.

✨Build Rapport with Interviewers

Applied Materials values interpersonal skills, so practice building rapport during your interview. Use tact and diplomacy when discussing sensitive topics, and be ready to share how you've maintained strong customer relationships in previous roles.

✨Prepare Questions

Have thoughtful questions ready for your interviewers. Ask about the company's approach to innovation, team dynamics, and how they support employee growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Team Lead, Customer Engineering (HILLSBORO)
Applied Materials
Location: Hillsboro

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