At a Glance
- Tasks: Manage customer inquiries, conduct training, and build strong relationships.
- Company: Join Applied Materials, a leader in materials engineering for cutting-edge technology.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for personal and professional growth.
- Other info: Dynamic work culture with career advancement opportunities in a global company.
- Why this job: Be part of innovative projects that shape the future of technology like AI and IoT.
- Qualifications: Strong leadership skills and a passion for technology and customer service.
The predicted salary is between 64000 - 88000 £ per year.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary: $64,000.00 - $88,000.00
Location: Hillsboro, OR
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
- Works on technical customer inquiries.
- Conducts customer trainings.
- Creates and maintains good customer relationships.
- Completes on time all documentation and reports.
- Coaches and directs assigned CE's.
- Is responsible for career planning, corrective action where necessary.
- Establishes objectives and performance reviews.
- Completes on time all required management reporting for the area.
- Coordinates and plans the availability and workload of all CE's in the area for the mid term.
- Identifies and submits requests for additional manpower requirements in case of holidays, etc., of CE's in the area.
- Assures reporting and follow up of existing procedures by all CE's in the area.
- Responsible/owner for the coordination of projects to CE's in the area.
- Knowledge and active support of business plan.
- Maintains regular communication with Regional Office and Technical Support.
- Acts as focal point for all service related issues in the area.
- Conducts and runs customer meetings.
- Supports Customer Engineers in the area.
- Provides Sales - and Technical support.
- Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.
Functional Knowledge
Demonstrates understanding and application of guidelines, procedures and processes in own job family.
Business Expertise
Applies understanding of how own team is impacted by upstream work of other teams.
Leadership
Supervises day-to-day work and participates in the coaching and development of employees.
Problem Solving
Uses judgment based on practice and precedent to resolve issues related to production schedules and daily priorities.
Impact
Impacts the quality and timeliness of team's results and its contribution to team or department goals.
Interpersonal Skills
Uses tact and diplomacy to exchange information and handle sensitive issues.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
- Time Type: Full time
- Employee Type: Assignee / Regular
- Travel: Yes, 10% of the Time
- Relocation Eligible: No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Manager I, Customer Engineer - Opportunities for career advancement in cutting-edge technology (HILLSBORO) employer: Applied Materials
At Applied Materials, we pride ourselves on being a leading employer in the cutting-edge technology sector, offering a dynamic work culture that fosters innovation and personal growth. Our Hillsboro location provides employees with access to advanced resources and a collaborative environment, ensuring that you can thrive while contributing to groundbreaking projects in materials engineering. With comprehensive benefits and a commitment to employee wellbeing, we empower our team to push boundaries and achieve their career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Manager I, Customer Engineer - Opportunities for career advancement in cutting-edge technology (HILLSBORO)
✨Tip Number 1
Network like a pro! Reach out to current employees at Applied Materials on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the latest trends in materials engineering and how they relate to Applied Materials. Show us that you're not just interested in the job, but also in the industry!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during the interview. We want to see how you think on your feet and approach challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team at Applied Materials.
We think you need these skills to ace Manager I, Customer Engineer - Opportunities for career advancement in cutting-edge technology (HILLSBORO)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Manager I, Customer Engineer role. Highlight your relevant experience in customer relations and technical support, as this will show us that you understand what we're looking for.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with innovative solutions, especially in a tech-driven environment like ours.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate applications that are easy to read and get straight to the point!
Apply Through Our Website:Don't forget to submit your application through our careers website! This ensures that your application goes directly to us and helps streamline the process. Plus, you'll find all the info you need about the role there.
How to prepare for a job interview at Applied Materials
✨Know Your Tech
Make sure you brush up on the latest trends in materials engineering and semiconductor technology. Applied Materials is all about cutting-edge solutions, so being able to discuss recent advancements or innovations will show your passion and knowledge.
✨Showcase Your Leadership Skills
As a Manager I, you'll be supervising and coaching others. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate and develop team members, as this aligns with the role's responsibilities.
✨Understand Customer Needs
Since the role involves working closely with customers, think about how you can demonstrate your customer service skills. Be ready to share experiences where you’ve effectively handled customer inquiries or built strong relationships.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you resolved them. This will help you illustrate your judgement and decision-making skills, which are crucial for this position.
