At a Glance
- Tasks: Supervise engineering services, support customer inquiries, and coach team members.
- Company: Join Applied Materials, a leader in materials engineering for cutting-edge technology.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for personal and professional growth.
- Other info: Dynamic role with opportunities for travel and collaboration in a global company.
- Why this job: Make an impact in the tech world while developing your career in a supportive environment.
- Qualifications: Experience in engineering services and strong leadership skills.
The predicted salary is between 64000 - 88000 £ per year.
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.
You will benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We are committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Key Responsibilities- Works on technical customer inquiries.
- Conducts customer trainings.
- Creates and maintains good customer relationships.
- Completes on time all documentation and reports.
- Coaches and directs assigned Customer Engineers (CEs).
- Is responsible for career planning and corrective action where necessary.
- Establishes objectives and performance reviews.
- Completes on time all required management reporting for the area.
- Coordinates and plans the availability and workload of all CEs in the area for the mid term.
- Identifies and submits requests for additional manpower requirements in case of holidays, etc., of CEs in the area.
- Assures reporting and follow up of existing procedures by all CEs in the area.
- Responsible/owner for the coordination of projects to CEs in the area.
- Maintains regular communication with Regional Office and Technical Support.
- Acts as focal point for all service related issues in the area.
- Conducts and runs customer meetings.
- Supports Customer Engineers in the area.
- Provides Sales and Technical support.
- Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.
- Demonstrates understanding and application of guidelines, procedures and processes in own job family.
- Applies understanding of how own team is impacted by upstream work of other teams.
- Supervises day-to-day work and participates in the coaching and development of employees.
- Uses judgment based on practice and precedent to resolve issues related to production schedules and daily priorities.
- Impacts the quality and timeliness of team’s results and its contribution to team or department goals.
- Uses tact and diplomacy to exchange information and handle sensitive issues.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Engineering Services Supervisor (HILLSBORO) employer: Applied Materials
Applied Materials is an exceptional employer located in Hillsboro, OR, offering a dynamic work culture that fosters innovation and personal growth. Employees benefit from comprehensive support programs, competitive salaries, and opportunities to engage in cutting-edge technology that shapes the future of electronics. With a commitment to employee wellbeing and career development, Applied Materials empowers its team to excel in a collaborative environment while making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Services Supervisor (HILLSBORO)
✨Tip Number 1
Network like a pro! Reach out to current employees at Applied Materials on LinkedIn. Ask them about their experiences and any tips they might have for landing the Engineering Services Supervisor role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching Applied Materials' latest projects and technologies. Show us that you’re genuinely interested in what we do and how you can contribute to our mission of pushing the boundaries of materials science.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in a fast-paced environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Applied Materials.
We think you need these skills to ace Engineering Services Supervisor (HILLSBORO)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Engineering Services Supervisor role. Highlight your relevant experience and skills that align with the job description, especially in customer relations and team leadership.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We want to see your ability to use judgement and resolve issues effectively, as this is key for the position.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. This helps us quickly understand your qualifications and fit for the team.
Apply Through Our Website:We encourage you to submit your application through our careers website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Applied Materials
✨Know Your Tech
Make sure you brush up on the latest trends in materials engineering and semiconductor technology. Applied Materials is all about cutting-edge solutions, so being able to discuss recent advancements or challenges in the industry will show that you're genuinely interested and knowledgeable.
✨Showcase Your Leadership Skills
As an Engineering Services Supervisor, you'll be coaching and directing others. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate and develop team members, as this will resonate well with the interviewers.
✨Prepare for Customer Scenarios
Since the role involves customer interactions, think of scenarios where you've handled technical inquiries or conducted training sessions. Be ready to discuss how you built relationships with clients and resolved any issues they faced, as this will demonstrate your interpersonal skills.
✨Understand the Company Culture
Applied Materials values a supportive work culture that encourages growth. Familiarise yourself with their core values and be prepared to discuss how your personal values align with theirs. This will help you convey that you're not just a fit for the role, but also for the company.
