At a Glance
- Tasks: Install, maintain, and upgrade cutting-edge semiconductor equipment while collaborating with customers.
- Company: Join Applied Materials, a global leader in materials engineering solutions.
- Benefits: Competitive salary, supportive culture, training, and career growth opportunities.
- Other info: Structured training program and clear career progression available.
- Why this job: Launch your engineering career with hands-on experience in a high-growth industry.
- Qualifications: Recent graduates with a technical background and a passion for problem-solving.
The predicted salary is between 30000 - 40000 € per year.
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.
You will benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We are committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You will use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you will coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
What You Will Do
- Launch your engineering career by working hands-on with cutting-edge semiconductor equipment while partnering directly with customers.
- Be supported by experienced mentors and a structured training program as you grow your technical skills and confidence.
- Collaborate with senior engineers to install, maintain, and upgrade Applied Materials equipment at customer sites.
- Work closely with internal teams to continuously improve processes and deliver exceptional service.
- This is a great opportunity for recent graduates who enjoy problem-solving, working with advanced technology, and learning something new every day.
Your Training & Development
We are committed to your success with a structured 6–8 month training program that prepares you from day one, including:
- Classroom training to build foundational technical knowledge
- Hands-on lab training with real equipment
- On-the-job training alongside experienced Field Service Engineers
This structured program is designed to help you transition from student to professional and gain the skills needed to work independently in the field.
Role Responsibilities
- Partner with Senior Field Service Engineers to install, maintain, and upgrade customer equipment
- Learn to use digital analytics and tools to troubleshoot technical issues
- Apply basic diagnostic techniques to assess equipment performance, with mentorship and guidance
- Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
- Communicate directly with customers in a professional and supportive manner
- Follow safety, quality, and process guidelines while working in customer environments
- Take on additional projects and responsibilities as you grow in the role
Career Growth Opportunities
This role offers clear career progression within Applied Materials. As you gain experience and demonstrate proficiency, you will have opportunities to:
- Advance to higher-level Field Service Engineer roles
- Specialise in advanced tools or technologies
- Take on mentorship, leadership, or technical expert responsibilities
- Explore cross-functional career paths within engineering, operations, or training
Applied Materials is committed to developing early-career talent and supporting long-term career growth.
Minimum Qualifications
- Associate degree, recent college graduate, military technical training, trade certification, or equivalent hands-on experience
- Basic mechanical aptitude and interest in technical systems
- Willingness to learn and read electrical and mechanical schematics
- Ability to diagnose and solve basic technical problems
- Strong written and verbal communication skills
- Basic working knowledge of Microsoft Excel, Word, and PowerPoint
- Valid driver's license and ability to obtain a passport, if required for travel
- Ability to meet on-site safety, environmental, and customer requirements
Preferred Qualifications (Nice to Have)
- 1–2 years of experience in a technical, field service, or customer support role (internships welcome)
- Associate degree in electronics, engineering technology, or a related field (bachelor's degree preferred)
- Exposure to pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics
- Familiarity with hand tools and basic test equipment, including digital multimeters
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 20% of the Time
Entry-Level Customer Solutions Engineer (CHANDLER) employer: Applied Materials
Applied Materials is an exceptional employer that fosters a supportive work culture, encouraging continuous learning and professional growth for its employees. With a structured training programme and mentorship opportunities, new graduates can thrive in a dynamic environment while working with cutting-edge technology in the rapidly growing semiconductor industry. Located in Chandler, AZ, employees benefit from a collaborative atmosphere that prioritises health and wellbeing, making it an ideal place to launch a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Entry-Level Customer Solutions Engineer (CHANDLER)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at university events. We all know someone who knows someone, and a friendly chat can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for those interviews! Research Applied Materials and the role of a Field Service Engineer. We want to see your enthusiasm and knowledge about our cutting-edge technology and how you can contribute.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or mentors. We can’t stress enough how important it is to articulate your skills and experiences confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Entry-Level Customer Solutions Engineer (CHANDLER)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Entry-Level Customer Solutions Engineer role. Highlight any relevant projects or coursework that showcase your technical abilities and problem-solving skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for technology and how you can contribute to Applied Materials. Be sure to mention why you're excited about this opportunity and how it aligns with your career goals.
Showcase Your Communication Skills:Since you'll be liaising with customers, it's crucial to demonstrate strong written communication in your application. Keep your language clear and professional, and make sure to proofread for any typos or errors.
Apply Through Our Website:We encourage you to apply directly through our careers website. This ensures your application gets to the right people and shows your enthusiasm for joining the Applied Materials team. Plus, it’s super easy!
How to prepare for a job interview at Applied Materials
✨Know Your Tech Basics
Brush up on your understanding of electrical, mechanical, and hydraulic systems. Since the role involves troubleshooting and maintenance, being able to discuss these concepts confidently will show that you're ready to dive into the technical aspects of the job.
✨Showcase Your Problem-Solving Skills
Prepare examples from your studies or any hands-on experience where you successfully diagnosed and solved a technical issue. This will demonstrate your ability to think critically and apply your knowledge in real-world scenarios, which is crucial for a Field Service Engineer.
✨Communicate Like a Pro
Since you'll be liaising with customers, practice articulating your thoughts clearly and professionally. Role-play common customer interactions with a friend to build your confidence in communicating technical information in an accessible way.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programs, and career growth opportunities. This shows your genuine interest in the role and helps you assess if Applied Materials is the right fit for you.
