At a Glance
- Tasks: Assist in maintenance and support of advanced semiconductor systems while travelling extensively.
- Company: Join Applied Materials, a leader in materials science and engineering solutions.
- Benefits: Competitive salary, supportive culture, and opportunities for personal and professional growth.
- Other info: Dynamic role with 75%-90% travel and excellent career advancement opportunities.
- Why this job: Be part of a team pushing the boundaries of technology and innovation.
- Qualifications: High school diploma or GED required; technical training preferred.
The predicted salary is between 20 - 27 £ per hour.
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.
What We Offer
- Salary: $20.00 - $27.50
- Location: Austin, TX, Boise, ID, Dallas-Richardson, TX, Phoenix, AZ
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
This role requires 75%-90% travel
Key Responsibilities
- Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
- Uses escalation policies as required to keep management informed of down situations.
- Verifies and approves the operational quality of system equipment.
- Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required.
- Instructs customers in the operation and maintenance of systems.
- Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
- Assumes responsibility for complete customer satisfaction within assigned accounts.
- Assists in planning, communicating, and coordinating support plans with customer management.
- Performs start-up, warranty, paid service, and service contract activities.
- Performs TIER II start-ups within established time frames. Assists on TIER III start-ups.
- Provides technical assistance to less experienced Applied personnel.
- Uses training and experience to identify some process related system problems.
- Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects.
- Assists in the preparation of and participates in customer meetings.
- Develops and implements plans to increase productivity.
- Tracks equipment performance and plan uptime improvement.
- Has a working knowledge of Statistical Process Control.
- Utilizes Quality Improvement Process methods and terminology.
- Plans and executes support activities on a wide range of Applied Materials' systems.
- May need technical assistance in performance of daily responsibilities.
Education Requirements:
- Minimum Requirements - Completion of a High School Diploma or GED or Military technical training
- Preferred - Completion of an Associates Degree
Other Requirements:
This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Functional Knowledge
- Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks
Business Expertise
- Has a good understanding of how the team integrates with others to achieve objectives
Leadership
- May provide informal guidance and support to more junior team members
Problem Solving
- Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures
Impact
- Impacts the quality of own work and its contribution to the team
Interpersonal Skills
- Uses communication skills to regularly exchange information
Additional Information
- Time Type: Full time
- Employee Type: Assignee / Regular
- Travel: Yes, 75% of the Time
- Relocation Eligible: No
i-Team Field Service Support Technician I/II/III (AUSTIN) employer: Applied Materials
Applied Materials is an exceptional employer, offering a dynamic work culture in Santa Clara that fosters innovation and personal growth. With a commitment to employee wellbeing and a comprehensive benefits package, we empower our team to tackle challenges and drive impactful solutions in the semiconductor industry. Join us to be part of a leading global company where your contributions directly influence technology that connects the world.
StudySmarter Expert Advice🤫
We think this is how you could land i-Team Field Service Support Technician I/II/III (AUSTIN)
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Applied Materials, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace i-Team Field Service Support Technician I/II/III (AUSTIN)
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Applied Materials specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Applied Materials
✨Know Your Manufacturing Processes
Before you walk into the interview with Applied Materials, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Applied Materials value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
