Customer Engineer - Northern Ireland (C1) in Derry, Londonderry

Customer Engineer - Northern Ireland (C1) in Derry, Londonderry

Derry +1 Full-Time 72000 - 88000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Install, maintain, and upgrade cutting-edge semiconductor equipment while ensuring customer satisfaction.
  • Company: Applied Materials, a global leader in materials engineering solutions.
  • Benefits: Competitive salary, bonus plan, private health insurance, and generous vacation entitlement.
  • Other info: Dynamic work environment with extensive learning and development opportunities.
  • Why this job: Join a team pushing the boundaries of technology and make a real impact in the electronics industry.
  • Qualifications: Associate’s Degree in Engineering and 2-4 years of relevant experience preferred.

The predicted salary is between 72000 - 88000 £ per year.

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.

As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and Io T.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location: England-Berkshire, GBR You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees.

We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment.

You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.

Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Do you thrive on technology, excel at problem solving and care about customer success?

If so, Applied Materials is looking for you!

Applied Materials UK Limited are currently looking to hire a Field Service Engineer to work on some of our most advanced semiconductor equipment.

This is a permanent role and is based out of our customer site in Derry / Londonderry, Northern Ireland and you will work in a 12/7 shift environment supporting critical customer operations.

Key Responsibilities of the role

  • Using your expertise to conduct quality repairs on Applied Materials semiconductor equipment.
  • Communicating any equipment issues with other engineers, communicating with suppliers in advance of trouble shooting, and participating in escalation conference calls.
  • Verifying operational quality of system equipment.
  • Tracking uptime and parts failure frequency.
  • Diagnosing and resolving technical problems.
  • Using training and experience to identify process, software or hardware related system problems.
  • Assume responsibility for complete customer satisfaction within work area.
  • Assisting in planning, communicating, and coordinating support plans with customer management.
  • Complying with all safety procedures and consistently demonstrates safety as a value.
  • What we require from you
  • Associate’s Degree in Engineering or relevant field of study 2-4 years of relevant experience, is desirable
  • Team player as well as being able to take full ownership and work independently
  • Problem Solving - Ability to solve problems in straightforward situations; analyse possible solutions using technical experience and judgement and precedents
  • Interpersonal Skills - Explain complex information to others in straightforward situations
  • Passion about technology
  • Applied Materials can offer

• We offer a very competitive compensation package including

  • Generous salary.
  • Bonus Plan.
  • An opportunity to join a private medical health plan.
  • On the job training, as well as many learning and development opportunities, through online and classroom courses.
  • Participation in the Employee Stock Purchase Plan, (subject to plan rules).
  • Generous vacation entitlement, increasing with service.
  • Auto-enrollment into a Defined Contribution Pension Plan, with tiered contribution options.
  • Additional Information

Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes

Applied Materials is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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Locations

DerryLondonderry

Customer Engineer - Northern Ireland (C1) in Derry, Londonderry employer: Applied Materials, Inc.

Applied Materials, Inc. is an exceptional employer that fosters a collaborative work culture, providing Field Service Engineers with the opportunity to work on cutting-edge semiconductor technology in Derry/Londonderry. Employees benefit from comprehensive training and development programmes, ensuring continuous growth and advancement within the company, while enjoying a supportive environment that values innovation and teamwork.

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Contact Details:

Applied Materials, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Engineer - Northern Ireland (C1) in Derry, Londonderry

Join Engineering Meetups!

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Apply Through Company Websites

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We think you need these skills to ace Customer Engineer - Northern Ireland (C1) in Derry, Londonderry

Field Service Engineering
Technical Troubleshooting
Preventative Maintenance
Corrective Maintenance
Electrical Systems Knowledge
Mechanical Systems Knowledge
Vacuum Systems Knowledge

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Customer Engineer - Northern Ireland (C1), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Applied Materials, Inc. a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Applied Materials, Inc. specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Applied Materials, Inc.

Brush Up on Core Engineering Principles

Before heading into the interview with Applied Materials, Inc., make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Applied Materials, Inc. want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.