Molton Brown is seeking a CRM Analyst on a 12-14 month fixed term contract to support the CRM Manager with customer lifetime value reporting across global channels. You will develop tiering models, report CLV metrics, and provide actionable insights to grow and retain the customer base.
You will analyse recency, frequency and monetary value, monitor campaigns, review customer feedback, and support international loyalty initiatives while collaborating with the Digital Analytics team.
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CRM Insights Analyst — CLV & Loyalty Analytics employer: Applied Labs
ComplyAdvantage is an exceptional employer that fosters a dynamic and innovative work culture, particularly for those in the VP, AI-Driven Customer Experience & Services role. With a strong emphasis on employee growth and development, team members are encouraged to leverage cutting-edge AI technologies to enhance customer outcomes while collaborating with executive leadership in a supportive environment. Located in a vibrant multi-regional setting, employees benefit from diverse perspectives and opportunities to make a meaningful impact on the company's global expansion.
