Project Manager

Applied Computing was founded in 2024 to build Orbital, a physics-informed foundation model for energy operations. We’re live across oil and gas, refineries, and petrochemicals, working towards our mission: sustainable abundance for a growing planet. The hydrocarbon industry keeps the world running. But its complexity has left operators tied to legacy systems, making critical decisions on less than 10% of available data. We built Orbital to change that. It’s a foundation model built specifically for energy that lets companies use AI at scale, harnessing all of their operational data and optimizing in real time for any metric. Decisions get faster, operations get safer, and carbon intensity falls. We’ve raised over $32 million, including one of the largest seed rounds for an AI company in the UK. We’re just getting started.

The Role

In this customer-facing project management team, you will manage implementation projects for key and complex customers. Applying project management methodologies and structure to ensure Applied Computing customer projects are delivered on time and to budget in line with customers' objectives. You will have a focus on continuous improvement and scalability to support our ambitious growth plans.

Key Responsibilities

• Own the end-to-end delivery of customer-facing implementation projects, including project scoping, planning, and management of risk and issues.
• Actively managing the project plan, scope, timelines, budget and resource allocation.
• Act as the key point of contact for customers through the implementation process ensuring plans and timelines are aligned between us and the customer, ensuring clear communication.
• Translating technically complex scope and requirements into delivery plans and keeping projects on track.
• Keeping projects on track, owning the tracking, and presenting reporting to senior stakeholders, automating where possible.
• Leading status and project health updates.
• Supporting resource allocation.
• Confidence in facilitating workshops and leading meetings with key stakeholders.
• Be responsible for the supporting documentation of business requirements, configuration, notes and action.
• Upholding the quality of the deliverables owned by Applied Computing by ensuring the right levels of documentation, sign off and testing before delivering to the customer.
• Leading on continuous improvement of processes and documentation to support customers and internal team members.
• Supporting product development by understanding and translating customer use cases, feedback and problems.

Qualifications

• Experience in a customer-facing SaaS implementation project management role or similar.
• Excellent track record with internal and external stakeholder management, allowing for a seamless transition from sale through to onboarding and handover, delivering excellent customer service.
• Demonstrable experience managing risks, issues and changes, finding appropriate solutions whilst balancing customer expectations and experience, keeping implementation on track and maintaining the profitability/value of the project.
• Confident working with senior stakeholders, understanding complex information and competing priorities.
• Experience of working in scale-up environment, self-motivated, and comfortable working at pace.
• Navigating ambiguity, creating and improving processes to support efficiency, scalability and improvement.
• Previous successful applications of project management methodologies.
• Experience in energy considered a plus.

What Success Looks Like

• Repeatable, documented implementation playbooks created and maintained.
• Technically complex requirements translated into clear, actionable delivery plans.
• Trusted by leadership to own complex, high-value customer relationships.
• Strong, trusted relationships built with customer-side stakeholders.
• Lessons learned captured and fed back into future projects.