At a Glance
- Tasks: Help customers adopt AI technology in energy operations and optimise their workflows.
- Company: Join a pioneering tech company focused on sustainable energy solutions.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Enjoy significant international travel and high autonomy in a flat team structure.
- Why this job: Make a real impact in the energy sector while working with cutting-edge AI technology.
- Qualifications: Experience in customer-facing roles and ability to adapt quickly in industrial settings.
The predicted salary is between 60000 - 80000 £ per year.
About Applied Computing
Applied Computing was founded in 2024 to build Orbital, a physics-informed foundation model for energy operations. We’re live across oil and gas, refineries, and petrochemicals, working towards our mission: sustainable abundance for a growing planet. The hydrocarbon industry keeps the world running. But its complexity has left operators tied to legacy systems, making critical decisions on less than 10% of available data. We built Orbital to change that. It’s a foundation model built specifically for energy that lets companies use AI at scale, harnessing all of their operational data and optimising in real-time for any metric. Decisions get faster, operations get safer, and carbon intensity falls. We’ve raised over $32 million, including one of the largest seed rounds for an AI company in the UK. We’re just getting started.
The Role
Orbital is deployed live inside customer sites across oil and gas, refineries, and petrochemicals. The people who need to use it are process engineers, control room operators, and plant managers. Most have spent decades running these plants and never used an LLM. The Adoption Engineer gets them using it. You arrive at a customer site, spend a few weeks embedded with a team, and leave when they’re using Orbital on their own. You’ll run 2-4 of these engagements at a time. You execute the playbook we’ve already built. You don’t rewrite it from scratch. When it breaks in the field, and it will, you write down what happened and push it back in.
The Person
You’re at ease in industrial environments. You can walk into a control room on shift change and be useful by the end of the day. You don’t need to know hydrocracking. You do need to pick up context quickly and avoid bluffing. Operators spot a bluff in minutes. You like working on-site. You travel without drama. Most weeks, you’ll be at a customer plant. You’ve run training sessions before. You know they’re not enough. People don’t change how they work because they sat through a workshop.
Essential Experience
- You’ve worked in a customer-facing role where the product was technically complex and the users were expert adults.
- You’ve embedded at customer sites before. You know how to behave on a plant floor.
- You can translate what a product does into the user’s actual workflow.
- You’re comfortable with usage data. You look at it without being asked.
- You travel without drama. This role has significant international travel.
Nice to Haves
- Direct work in oil and gas, refining, petrochemicals, or renewables.
- A background in process or operational engineering.
- Experience adopting AI or data products where the hard part was trust in the output.
What Success Looks Like
Days 1-30: You’ve been out on at least one live engagement to see how it’s done. You’ve read the customer briefs and met the forward deployed and delivery leads for each account. You’ve agreed what your accounts need first.
Days 30-90: You’ve run your first sprint on your own. Your accounts have a plan. Weekly reporting on adoption is live.
Months 3-6: You’ve closed out a sprint. A customer team is using Orbital daily without you on site. At least one champion is running their own sessions.
Months 6-12: You’re running multiple engagements in parallel. Adoption on your accounts is ahead of baseline. You’ve pushed real content back into the playbook.
How We Work
32 people. Flat. Team leads run their own areas. High autonomy expected, low tolerance for process theatre. Decisions over debate. Adoption Engineers report to the Head of Adoption. You’ll work daily with forward deployed engineering, delivery, commercial, and whoever owns the customer on your accounts. Travel is part of the job. So is pushing back when the plan doesn’t fit what you see on the ground.
Adoption Engineer employer: Applied Computing Technologies
Applied Computing is an exceptional employer, offering a dynamic work environment where innovation meets sustainability. As an Adoption Engineer, you'll be at the forefront of transforming the energy sector, with ample opportunities for professional growth and development while working closely with experienced industry professionals. Our flat organisational structure fosters autonomy and collaboration, ensuring that your contributions directly impact our mission of achieving sustainable abundance for a growing planet.
Contact Details:
Applied Computing Technologies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Adoption Engineer
✨Tip Number 1
Get to know the company and its product inside out. Orbital is all about optimising operations, so understanding how it works will help you connect with potential users. When you walk into a control room, you want to be seen as someone who can genuinely help them, not just another face in the crowd.
✨Tip Number 2
Practice your communication skills! You’ll need to translate complex tech into everyday language for seasoned operators. Role-play scenarios with friends or colleagues to get comfortable explaining Orbital’s benefits in a way that resonates with them.
✨Tip Number 3
Be ready to adapt on the fly. Each customer site is different, and you’ll need to pick up context quickly. Show that you’re flexible and can adjust your approach based on what you see and hear during your time on-site.
✨Tip Number 4
Don’t forget to leverage our website for networking! Connect with others in the industry and share your experiences. It’s a great way to learn from peers and might even lead to some unexpected opportunities down the line.
We think you need these skills to ace Adoption Engineer
Some tips for your application 🫡
Show Your Passion for the Role:When you're writing your application, let your enthusiasm for the Adoption Engineer role shine through. We want to see that you’re genuinely excited about helping customers use Orbital and making a real impact in the energy sector.
Tailor Your Experience:Make sure to highlight your relevant experience in customer-facing roles and any time you've embedded at customer sites. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand how your skills fit the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Applied Computing Technologies
✨Know the Product Inside Out
Before your interview, make sure you understand Orbital and how it fits into the energy sector. Familiarise yourself with its features and benefits, especially how it can help process engineers and plant managers. This will show that you're not just interested in the role but also in the product itself.
✨Demonstrate Your Customer-Facing Experience
Be ready to share specific examples from your past roles where you've successfully engaged with customers, especially in technically complex environments. Highlight how you’ve helped users adopt new technologies and overcome their initial hesitations.
✨Show Your Adaptability
Since this role involves working on-site and adapting to different environments, prepare to discuss times when you've quickly picked up new contexts or adjusted your approach based on the situation. This will reassure them that you can handle the dynamic nature of the job.
✨Prepare for Real-World Scenarios
Think about potential challenges you might face while embedding at customer sites and how you would address them. Be ready to discuss how you would handle situations where the playbook doesn’t fit perfectly, as this shows your problem-solving skills and ability to think on your feet.
