At a Glance
- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join Applegreen, a leader in travel plazas with popular food brands.
- Benefits: Enjoy flexible schedules, health insurance, paid time off, and meal discounts.
- Other info: Be part of a vibrant team that values growth and community.
- Why this job: Gain valuable management experience while making a positive impact on customers.
- Qualifications: 2+ years in quick service restaurant management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Assistant General Manager
At Applegreen, we Refresh Travelers on their Journey… Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick‑fil‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.
- Our customers and communities are at the heart of everything we do.
- We value and develop our people.
- We are driven by pace, passion and performance.
- We seek opportunities and embrace change.
Benefits
- Flexible Schedules
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401 (k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
- What You’ll Do
The Assistant General Manager helps the General Manager to ensure that day‑to‑day business operations run smoothly.
This position provides an opportunity for entry‑level managers to learn important management skills and practice judgment and discretion skills.
- ROLE PRIORITIES AND RESPONSIBILITIES
- Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
- Ensure the day‑to‑day supervision of non‑management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
- Must be able to competently perform duties in the absence of the general manager.
- Motivate and positively influence staff, especially during times of low morale.
- Strong Leadership and organizational skills
- Addressing issues in a timely fashion
- Ensuring company policies and procedures are followed.
- Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
- Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
- Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
- Address customer needs and resolve issues, ensuring positive and long‑term customer relationships.
- Ensures inventory data is correct by performing spot inventory counts and checks.
SKILLS, EXPERIENCE AND EDUCATIONAL REQUIREMENTS
- Passionate about helping people learn and grow the business.
- Strong leadership and management skills with proven ability to motivate and inspire a team.
- Excellent customer service abilities and positive attitude
- Excellent verbal and communication skills with a sharp business acumen
- 2* Years experience in quick service restaurant or similar management operations
- Flexible and open work schedule
- Basic food safety understanding and practice.
- Ability and willingness to lift/push objects weighing over 30 Lbs.
Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
#J-18808-Ljbffr
Assistant General Manager - Auntie Annes, and Cinnabon in Kenilworth employer: Applegreen
Applegreen is an excellent employer that prioritises employee development and offers a vibrant work culture in the fast-casual dining sector. With hands-on training and opportunities for growth, you will thrive in a supportive environment that values teamwork and customer satisfaction, all while enjoying the dynamic atmosphere of our bustling restaurant locations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Auntie Annes, and Cinnabon in Kenilworth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Applegreen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Applegreen
Don't be shy about reaching out to Applegreen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager - Auntie Annes, and Cinnabon in Kenilworth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Applegreen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Applegreen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
