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For Companies At a Glance
- Tasks: Lead shifts, ensure exceptional customer service, and train new team members.
- Company: Join Applegreen USA, a vibrant travel plaza operator with over 80 locations.
- Benefits: Enjoy flexible scheduling, meal discounts, and earned wage access.
- Why this job: Be part of a dynamic team that refreshes travellers on their journey.
- Qualifications: Customer service experience and leadership skills preferred.
- Other info: Great opportunities for growth in a supportive environment.
Career Opportunities with Applegreen USA Welcome Centers Central Services
A great place to work.
Current job opportunities are posted here as they become available.
At Applegreen, we Refresh Travelers on their Journey …. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-Fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
We’re excited to welcome new Team Members during our busiest and most dynamic times of the year! Those hired during peak business periods (typically between April 1st and September 30th) will join us as Seasonal Associates—a vital part of our team. Seasonal Associates enjoy a variety of valuable benefits, including:
- Flex (Sick Time)
- Earned Wage Access
- Employee Referral Bonus
- Meal Discounts
- Flexible Scheduling
We’re committed to creating a supportive and rewarding experience for all team members, no matter the season!
Our Core Values
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.
- Our customers and communities are at the heart of everything we do.
- We value and develop our people.
- We are driven by pace, passion and performance.
- We seek opportunities and embrace change.
What You’ll Do
As the Shift Supervisor , you will be responsible for leading shifts by ensuring team members provide exceptional customer service, thoroughly complete their job duties, and follow all brand standards & food safety requirements. This position is charged with assisting to train newly hired team members and monitoring for compliance with cash handling policies and procedures.
- Lead the activities of team members on shift.
- Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
- Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
- Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
- Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
- Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
- Stock, clean, and sanitize workstation and equipment.
- Actively cross-sell and up-sell products.
- Maintain a solid knowledge of products and services available in the plaza.
- Assist in the training of new team members.
- Follow required brand standards, food safety requirements, as well as all company policies and procedures.
- Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
- Execute a variety of other tasks as assigned.
Essential Experience & Skills
- Cash handling and customer service experience required.
- Shift supervisor or leadership experience preferred.
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
Requirements
- Able to stand and walk for an extended period of time.
- Frequently bend, twist, lift and carry at least 40 pounds.
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
- Available to work a flexible schedule including days, nights, weekends, and holidays.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
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Shift Supervisor - Starbucks @ South Midway Travel Plaza (Bedford) $16/hr employer: Applegreen USA Welcome Centers Central Services
Contact Detail:
Applegreen USA Welcome Centers Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Starbucks @ South Midway Travel Plaza (Bedford) $16/hr
✨Tip Number 1
Get to know the company culture! Before your interview, check out Applegreen's values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the Shift Supervisor role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your customer service experience and how you've led teams before – that’s what they want to hear!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look sharp and professional. It shows you care about the position and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Supervisor - Starbucks @ South Midway Travel Plaza (Bedford) $16/hr
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about joining our team and helping to refresh travellers on their journey.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. If you've got cash handling or customer service skills, shout about them! We love seeing how your background fits with what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Applegreen USA Welcome Centers Central Services
✨Know the Brand
Before your interview, take some time to research Applegreen and its values. Understand their commitment to customer service and how they refresh travellers on their journey. This will help you align your answers with their core values during the interview.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to train new team members and ensure compliance with policies.
✨Customer Service is Key
Be ready to discuss your customer service experience in detail. Think of specific situations where you provided exceptional service or handled complaints effectively. This role is all about engaging with customers, so show them you can do just that!
✨Flexibility Matters
Since the job requires a flexible schedule, be prepared to discuss your availability. Mention your willingness to work various shifts, including weekends and holidays. This shows you're committed and ready to meet the demands of the role.
