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For Companies At a Glance
- Tasks: Lead shifts, ensure exceptional customer service, and train new team members.
- Company: Join Applegreen USA, a vibrant travel plaza operator with diverse food options.
- Benefits: Enjoy flexible schedules, paid time off, and education assistance.
- Why this job: Be part of a dynamic team that values your growth and offers real impact.
- Qualifications: Customer service experience required; leadership skills preferred.
- Other info: Great opportunities for career advancement in a fun environment.
The predicted salary is between 13 - 16 £ per hour.
Career Opportunities with Applegreen USA Welcome Centers Central Services. A great place to work. Current job opportunities are posted here as they become available.
At Applegreen, we Refresh Travelers on their Journey. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick‑Fil‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values
- Our customers and communities are at the heart of everything we do.
- We value and develop our people.
- We are driven by pace, passion and performance.
- We seek opportunities and embrace change.
Benefits:
- Flexible Schedules
- Paid Time Off
- 401 (k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
What You’ll Do
- Lead the activities of team members on shift.
- Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
- Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
- Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
- Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
- Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
- Stock, clean, and sanitize workstation and equipment.
- Actively cross-sell and up-sell products.
- Maintain a solid knowledge of products and services available in the plaza.
- Assist in the training of new team members.
- Follow required brand standards, food safety requirements, as well as all company policies and procedures.
- Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
- Execute a variety of other tasks as assigned.
Essential Experience & Skills
- Cash handling and customer service experience required.
- Shift supervisor or leadership experience preferred.
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
Requirements
- Able to stand and walk for an extended period of time.
- Frequently bend, twist, lift and carry at least 40 pounds.
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
- Available to work a flexible schedule including days, nights, weekends, and holidays.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.
Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
Shift Supervisor Dunkin Donuts @ Brandywine Peter J Camiel Travel Plaza $18/hr employer: Applegreen USA Welcome Centers Central Services
Contact Detail:
Applegreen USA Welcome Centers Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor Dunkin Donuts @ Brandywine Peter J Camiel Travel Plaza $18/hr
✨Tip Number 1
Get to know the company culture! Before your interview, check out Applegreen's values and think about how you can align with them. Show us that you're not just looking for a job, but that you genuinely want to be part of our team.
✨Tip Number 2
Practice your customer service skills! As a Shift Supervisor, you'll need to handle various situations with customers. Role-play common scenarios with a friend or family member to boost your confidence and show us your problem-solving skills.
✨Tip Number 3
Be ready to talk about your leadership experience! We want to hear about times you've led a team or trained others. Prepare some examples that highlight your ability to motivate and guide your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and serious about joining the Applegreen family. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Supervisor Dunkin Donuts @ Brandywine Peter J Camiel Travel Plaza $18/hr
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about working with us at Dunkin Donuts. Share why you want to be a Shift Supervisor and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your cash handling and customer service experience, as well as any leadership roles you've had. We want to see how your skills align with what we're looking for in a Shift Supervisor!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your personality while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Applegreen USA Welcome Centers Central Services
✨Know the Brand
Before your interview, take some time to research Applegreen and Dunkin Donuts. Understand their core values and what they stand for. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can motivate others and ensure exceptional customer service.
✨Practice Customer Interactions
Since customer service is key in this role, practice how you would handle various customer scenarios. Think about how you'd engage with travellers, resolve complaints, and promote products. This will help you feel more confident during the interview.
✨Be Ready for Practical Questions
Expect questions related to cash handling, food safety, and daily operations. Brush up on relevant policies and procedures, and be prepared to discuss how you would ensure compliance while leading your team. Showing your knowledge here will impress the interviewers.
