At a Glance
- Tasks: Lead a convenience store team to create an amazing customer experience and drive sales.
- Company: Join Applegreen USA, a vibrant workplace with growth opportunities.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: Dynamic role with potential for career advancement and a fun team atmosphere.
- Why this job: Make a real impact in a fast-paced retail setting while developing your leadership skills.
- Qualifications: Must be 18+, with strong communication and management skills; retail experience preferred.
The predicted salary is between 28800 - 43200 £ per year.
As a Convenience Store General Manager, you will have the opportunity to create and maintain an exceptional store experience for your guests. This is a salaried/exempt position and typically reports to the District Manager. The Convenience Store Manager will oversee a retail location's staff and activities to achieve a profitable store location. The Store Manager will be responsible for the day-to-day running of the store including stock control, overheads, staff, gross profit, and reporting.
Duties / Responsibilities:
- Staff management: interview, selection, and training of all staff for the retail location.
- Organises and oversees the schedules and work of staff.
- Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
- Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation, and service.
- Holds regular communication meetings with staff to ensure all plans are carried out.
- Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
- Ensures inventory data is correct by performing spot inventory counts and checks.
- Collaborates with regional managers to develop, coordinate, and identify cost-effective advertising and hiring strategies.
- Ensures that the store always looks clean and inviting.
- Achieve Gross Profit Margin, Net Margin and Sales Targets as agreed with District Managers.
- Performs other related duties as assigned.
Essential Skills, Experience, and Education Requirements:
- Must be at least eighteen (18) years of age.
- Excellent verbal and written communication skills.
- Strong leadership and management skills with ability to motivate staff.
- Experience working to targets, KPI's and measurements.
- Understanding of P&L and financials.
- Excellent customer service abilities and positive attitude.
- Flexible and open schedule.
- High School/GED required.
- Customer service experience required.
- Retail management experience highly preferred.
- Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.
- Intermediate knowledge of Microsoft Office, including Teams, Excel and Outlook.
- Frequent standing for long periods of time.
- Must be able to lift 25-50 pounds at times.
General Manager - C-Store (Spears Creek West) employer: APPLEGREEN USA CENTRAL SERVICES LLC
As a leading retail service company in Scotland, we pride ourselves on fostering a dynamic work culture that values leadership and employee development. Our Convenience Store General Manager role not only offers a competitive salary but also provides flexible working hours, allowing for a healthy work-life balance. Join us to be part of a team that prioritises exceptional customer service and empowers you to drive store profitability while growing your career.
Contact Details:
APPLEGREEN USA CENTRAL SERVICES LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - C-Store (Spears Creek West)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and management sectors. Let them know you're on the lookout for opportunities, especially for roles like General Manager. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching Applegreen USA and their store culture. Understand their values and how you can contribute to creating an exceptional store experience. Tailor your responses to show how your leadership skills align with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for management roles, like how you handle staff training and customer service challenges. This will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s make it happen!
We think you need these skills to ace General Manager - C-Store (Spears Creek West)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the General Manager role. Highlight your leadership abilities, retail management experience, and any achievements related to sales targets or customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the convenience store industry and how your background makes you the perfect fit for our team at Applegreen USA.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application is clear, concise, and free of errors. This will demonstrate your attention to detail and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position as soon as possible!
How to prepare for a job interview at APPLEGREEN USA CENTRAL SERVICES LLC
✨Know Your Store Inside Out
Before the interview, make sure you research the convenience store and its operations. Familiarise yourself with their products, services, and any recent news or changes. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved staff performance. This will highlight your capability to motivate and lead a team.
✨Understand Financials and KPIs
Brush up on your knowledge of P&L statements and key performance indicators relevant to retail management. Be ready to discuss how you've used financial data to drive sales and improve profitability in previous roles. This will show that you're not just a people manager but also a numbers person.
✨Prepare for Customer Service Scenarios
Customer service is crucial in this role. Think of specific situations where you've gone above and beyond for customers or resolved complaints effectively. Be prepared to discuss these scenarios during the interview to demonstrate your commitment to exceptional service.
