At a Glance
- Tasks: Lead a vibrant hospitality team and ensure smooth café operations.
- Company: Join North Yorkshire Council, a community-focused organisation.
- Benefits: Enjoy family-friendly leave, cash back schemes, and career development opportunities.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact in a dynamic environment while enhancing customer experiences.
- Qualifications: Level 2 Food Hygiene Certificate and supervisory experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
Ready to lead a dynamic hospitality team? Join North Yorkshire Council as a Catering Supervisor and lead the operations of one of our vibrant cafés, restaurants, or leisure and wellness venues. You’ll lead a team, ensure high standards of hygiene and customer service, and make sure every shift runs smoothly.
Key Responsibilities:
- Maintain high health and safety standards, ensuring a safe environment for staff and customers by following up-to-date hygiene protocols.
- Handle cash securely and strictly follow company cash management procedures.
- Manage daily operations efficiently to meet and exceed customer expectations.
- Keep all areas clean and tidy from the start of the shift through to the end of the day.
- Perform regular cleaning, maintenance, and periodic deep cleans of public areas and equipment.
- Set up the café and equipment effectively, arranging furniture to meet customer and layout requirements.
- Comply with all regulatory legislation, including Health and Safety, food hygiene, and COSHH regulations for equipment and chemicals.
- Monitor fire hazards and general visitor well-being, acting as the designated Fire Marshall during emergency evacuations.
- Maximise sales opportunities by actively promoting all services, while communicating regularly with the Manager.
What we are looking for:
- Level 2 Food Hygiene Certificate is an essential requirement.
- Good understanding of Health and Safety and licensing laws for food and alcohol venues, and knowledge of preparing and serving food, soft drinks, and alcoholic beverages.
- Previous experience in a supervisory role.
- Excellent interpersonal, communication and customer service skills, with a confident and professional approach, and the ability to handle customer feedback and complaints in a positive manner.
- Resilient and calm under pressure, with a proven ability to work independently using your own initiative, while actively contributing to a supportive team dynamic.
- Self-motivated and enthusiastic, with a strong work ethic to motivate others.
- Highly organised multitasker who can successfully balance competing priorities during busy shifts.
- Personal License is desirable but not essential.
What can we offer you?
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position: family friendly leave, salary sacrifice, employee cash backs and discount schemes, learning, development and career advancement opportunities, Health Assured – confidential help and support for your wellbeing.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Catering Supervisor in Whitby employer: Applefields School
Whitby School is an exceptional employer dedicated to fostering a nurturing and inspiring environment for both students and staff. With a strong emphasis on collaboration, mental health support, and continuous professional development, we empower our employees to grow in their careers while making a meaningful impact on the lives of young people. Located in the heart of the Whitby community, our school embodies values of ambition, courage, character, and endeavour, ensuring that every day offers new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Supervisor in Whitby
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Applefields School. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Applefields School
Don't be shy about reaching out to Applefields School directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Supervisor in Whitby
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Applefields School and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Applefields School
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
