At a Glance
- Tasks: Supervise customers and ensure their safety at Stokesley Leisure and Wellbeing Hub.
- Company: Join North Yorkshire Council's dynamic Leisure Services team.
- Benefits: Enjoy free parking, training opportunities, and a local government pension scheme.
- Other info: Diverse workplace committed to equality and safeguarding.
- Why this job: Make a real difference in your community while working in a fun environment.
- Qualifications: Must hold RLSS NPLQ qualification and have strong customer care skills.
The predicted salary is between 22000 - 26000 £ per year.
Hours: 37 hours per week – covering daytime, evening and weekends. All hours are across 7 days, Monday to Sunday.
Are you a motivated and enthusiastic individual seeking a varied and exciting new role? Do you have the ability to communicate and work well within a team? Are you alert to the safety of yourself and people around you? If the answer is yes, we want to hear from you!
We are currently seeking Leisure Attendants at Stokesley Leisure and Wellbeing Hub. As a Leisure Attendant, you will work within North Yorkshire Council’s Leisure Services team to provide support, enhance and deliver ‘day to day’ operations of the leisure centre. The role involves supervision of customers, ensuring their safety and satisfaction whilst following North Yorkshire Council’s policies and procedures at all times.
What we need from you:
- Hold the RLSS NPLQ qualification to ensure safe and effective lifeguard practice and undertake essential regular training in line with lifeguard qualification standards and organisational protocols.
- Awareness of safeguarding children and vulnerable adults.
- Good understanding of customer care and working with customers/general public.
- Ability to work effectively within a team.
- Ability to use own initiative.
- Be able to give clear, accurate, and assertive instructions verbally and through the correct use of signals to customers and other members of the team.
- Ability to solve routine problems as they arise and suggest ideas to improve service provision.
Working for us:
In return we can offer free car parking, local government pension scheme, training, and development opportunities along with the opportunity to work for a large council with several leisure centres. Enhanced Level DBS Disclosure is required for appointment to this post.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Leisure Attendant in Stokesley employer: Applefields School
North Yorkshire Council is an excellent employer for those seeking a fulfilling role as a Leisure Attendant at the Stokesley Leisure and Wellbeing Hub. With a strong commitment to employee development, we offer training opportunities, a supportive work culture, and benefits such as free car parking and a local government pension scheme. Join us in delivering inclusive services to our diverse community while enjoying a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant in Stokesley
✨Tip Number 1
Get to know the leisure centre before your interview! Visit the Stokesley Leisure and Wellbeing Hub, chat with staff, and observe how they interact with customers. This will give you a feel for the environment and help you tailor your answers during the interview.
✨Tip Number 2
Show off your teamwork skills! Think of examples where you've worked effectively in a team, especially in high-pressure situations. We want to see that you can communicate clearly and support your colleagues while keeping safety a top priority.
✨Tip Number 3
Be ready to demonstrate your problem-solving abilities. Prepare some scenarios where you had to think on your feet or resolve conflicts. This will show us that you can handle the varied demands of the role and keep the customers happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in working with us at North Yorkshire Council. Don’t miss out on this opportunity!
We think you need these skills to ace Leisure Attendant in Stokesley
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the role shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about becoming a Leisure Attendant and contributing to our team.
Highlight Relevant Experience:Make sure to mention any previous experience you have in customer service or working in a team. We love seeing how you've handled similar situations before, especially when it comes to ensuring safety and satisfaction.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the point, showing us exactly why you’re the right fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Applefields School
✨Know Your Role
Make sure you understand the responsibilities of a Leisure Attendant. Familiarise yourself with the key aspects of the job, such as customer safety, supervision, and adherence to policies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experiences working in teams. Think of examples where you've collaborated effectively or resolved conflicts. Highlighting your ability to communicate and work well with others will make you stand out.
✨Demonstrate Customer Care Skills
Customer satisfaction is key in leisure services. Be ready to share examples of how you've provided excellent customer service in the past. Discuss how you handle difficult situations and ensure that customers feel safe and valued during their time at the leisure centre.
✨Prepare for Scenario Questions
You might face scenario-based questions during the interview. Think about potential challenges you could encounter as a Leisure Attendant, like dealing with a safety issue or a dissatisfied customer. Practising your responses will help you articulate your problem-solving skills and initiative.
