At a Glance
- Tasks: Support library services, assist customers, and help deliver engaging activities.
- Company: Skipton Library, a community-focused hub for knowledge and creativity.
- Benefits: Flexible hours, opportunity to work with diverse communities, and enhance your skills.
- Other info: Great chance to gain experience in a supportive and inclusive environment.
- Why this job: Join a passionate team and make a difference in your community through books and events.
- Qualifications: Customer service skills and a love for reading; Level 2 literacy and numeracy required.
The predicted salary is between 20000 - 25000 £ per year.
Are you customer focussed, have a passion for working with people, an interest in library services and communities, and are you tech savvy? As a Library Assistant, you will support the delivery of library and information services working alongside and supporting volunteers to ensure a high-quality service, support the delivery of activities and events, assist customers to access online information and resources, and encourage use by a wide range of customers.
Based at Skipton Library you will need to be available for some weekends and evenings. You will be passionate about books and reading, have excellent communication skills, the ability to work with a range of partners including volunteers, the ability to deliver a customer focussed service, and have literacy and numeracy qualifications equivalent to Level 2.
To discuss the vacancy, please contact Alison Court on 01609 533383 or email alison.court@northyorks.gov.uk.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.
Library Assistant in Skipton employer: Applefields School
North Yorkshire Councils is an excellent employer for those seeking a fulfilling role as a Library Assistant in the vibrant community of Skipton. With a strong commitment to inclusivity and diversity, the organisation fosters a supportive work culture that values each employee's contributions while providing opportunities for personal and professional growth. Employees benefit from engaging with the community, participating in events, and working alongside passionate volunteers, making it a rewarding environment for those who love books and serving others.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant in Skipton
✨Tip Number 1
Get to know the library and its community! Before your interview, spend some time visiting Skipton Library. Familiarise yourself with their services and events, and think about how you can contribute to them. This shows your genuine interest and helps you stand out.
✨Tip Number 2
Practice your communication skills! As a Library Assistant, you'll be interacting with a diverse range of customers. Try role-playing common scenarios with friends or family to boost your confidence and ensure you're ready to deliver that top-notch customer service.
✨Tip Number 3
Show off your tech-savviness! Brush up on any digital tools or platforms the library uses. If you can demonstrate your ability to help customers access online resources during your interview, it’ll definitely give you an edge.
✨Tip Number 4
Apply through our website! We love seeing applications directly from enthusiastic candidates like you. Make sure to highlight your passion for books and reading in your application, and don’t hesitate to reach out if you have any questions about the role!
We think you need these skills to ace Library Assistant in Skipton
Some tips for your application 🫡
Show Your Passion for Libraries:Let us know why you love libraries! Share your enthusiasm for books and reading in your application. We want to see how your passion aligns with our mission to deliver top-notch library services.
Highlight Your Customer Service Skills:Since this role is all about supporting customers, make sure to showcase your excellent communication skills. Tell us about your experiences working with people and how you've provided a customer-focused service in the past.
Be Tech Savvy:We’re looking for someone who can help customers access online information and resources. Mention any relevant tech skills or experiences you have that would make you a great fit for this role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at Applefields School
✨Know Your Library Services
Familiarise yourself with the library services offered at Skipton Library. Understand the types of resources available and any upcoming events or activities. This will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for customers. This is crucial for a role that focuses on delivering a high-quality service.
✨Demonstrate Your Tech Savviness
Since the role involves assisting customers with online information, be ready to discuss your experience with technology. Highlight any relevant software or tools you’ve used, and be prepared to explain how you would help others navigate digital resources.
✨Emphasise Teamwork and Collaboration
As you'll be working alongside volunteers and various partners, think of examples that showcase your ability to work well in a team. Discuss how you’ve collaborated with others in the past and how you can contribute to a positive team environment at the library.
