Business Support Officer in Scarborough

We are looking for an experienced administrator who is looking to learn and grow their knowledge within an officer role. This role is a full‑time office based role and includes opening and closing of premises. You will be a highly motivated administrator with excellent communication skills, as a key part of this role is liaising with internal and external customers. You will deal with sensitive highly confidential information, both written and verbal, and will liaise with members of the public and professionals. You will be working to strict deadlines to support our Fleet service. You must be highly organised and proactive, the successful candidate must communicate daily with the workshop teams, parks, fleet, waste and street scene and managers of all these services.

The day‑to‑day core focus is providing direct support to the operational team, you must have excellent ICT skills and experience of using Microsoft packages. You will need to observe a high level of confidentiality and comply with GDPR at all times.

• Responsible for the organisation of North Yorkshire Council’s fleet and transport vehicles.
• Processing and maintaining records of fleet vehicles and driving records.
• Working closely with the operational team to support an extremely busy service.
• To undertake reception duties, meet and greet visitors, provide direction and give advice and guidance to routine queries.
• Tasks including basic stock control, data processing, checking of vehicles, filing vehicle and driver’s records, and making bookings as required.
• To undertake basic financial management processes including processing orders and invoicing, assisting in closedown of year end accounts and resolving issues including unpaid bills.
• Perform data input whether relating to finance, staffing information, service usage or otherwise.
• To create, manage, process and manipulate data and information whether relating to finance, staffing information, customers or any other service requirements or eligibility criteria.
• To co‑ordinate the receipt of information or returns, checking, collating and confirming as necessary and prepare reports.
• To assist in the preparation and organisation of meetings and events.

Full training will be provided to the successful candidate.

What’s in it for you… In addition to your salary, we offer a range of great benefits to help you financially make life a bit easier. From career average employer contribution Local Government pension scheme, green car and cycle schemes, travel loans, shopping and gym discounts to name but a few you can find more information on the range of benefits we offer within our total rewards brochure. You will benefit from a supportive management structure, ongoing training and personal development. Full training will be given to the appointed person. As part of a larger Business Support Service, the role provides the opportunity for personal career progression in a dynamic and forward‑thinking service.

If you feel this role is something you could be interested in and would like to know more, please contact Jenny Petch, Business Support Team Leader on 01609 535930, email Jenny.Petch@northyorks.gov.uk or Steve Hood Senior Transport Manager, 01723 383133 or email Steve.Hood@northyorks.gov.uk.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.