At a Glance
- Tasks: Provide essential admin support to Parking Services and manage customer queries.
- Company: Join North Yorkshire Council, dedicated to serving a diverse community.
- Benefits: Enjoy a competitive salary, pension scheme, discounts, and wellbeing support.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication, ICT skills, and a passion for customer care required.
The predicted salary is between 25620 - 25989 £ per year.
Salary: £25,620 to £25,989 per annum
Grade: CD
Contract: Fixed Term
Hours: Full Time 37 Hours
Location: Scarborough, North Yorkshire, Town Hall
Contract Type: Fixed Term until 31/03/2028
About the role
An exciting opportunity has arisen for the appointment of 2 full time Business Support Administrators to provide administrative support to Parking Services within the Environment Directorate based at Scarborough Town Hall. Please be aware that your base may change to one of our other Scarborough based offices at the conclusion of a property rationalisation project taking place in the area.
Responsibilities
- Processing parking permit applications
- Dealing with permit queries and liaising with customers
- Data entry
- Collating and filing of information
- Email management
You will benefit from a supportive management structure, ongoing personal development, and performance management. Training will be given to the appointed person.
About you
We require a motivated administrator with excellent communication and customer care skills. The successful applicant must demonstrate strong ICT proficiency along with good literacy and numeracy skills. You must be able to prioritise your own workload, be conscientious, well-organised, have the ability to work unsupervised and be flexible in your approach. You must respect the need for confidentiality of personal information and have knowledge of Data Protection, Equalities and Health and Safety requirements of working within an office environment.
Benefits
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier:
- A local government pension scheme with 18.1% employer contribution
- Salary sacrifice schemes
- Employee discount benefits including shopping, supermarkets, gym discounts and more!
- Travel loans
- Health Assured – confidential help and support for your wellbeing
Contact
For an informal discussion regarding the position please contact Jenny Petch, Business Support Team Leader at Jenny.petch@northyorks.gov.uk or Jane Wilson, Policy and Technical Operations Manager at Jane.Wilson@northyorks.gov.uk.
Recruitment and Diversity
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Council’s purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Business Support Administrator in Scarborough employer: Applefields School
North Yorkshire Council is an excellent employer, offering a supportive work environment that prioritises employee development and well-being. With a strong commitment to diversity and inclusion, employees benefit from a comprehensive local government pension scheme, salary sacrifice options, and various discounts, all while contributing to meaningful community services in the picturesque town of Scarborough.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Scarborough
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in local government or administrative roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the organisation and its values. Knowing about their commitment to diversity and community services will help you stand out as a candidate who truly aligns with their mission.
✨Tip Number 3
Practice your communication skills! As a Business Support Administrator, you'll need to demonstrate excellent customer care. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making your job search a breeze.
We think you need these skills to ace Business Support Administrator in Scarborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Administrator. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role involves liaising with customers and handling queries, it’s essential to demonstrate your excellent communication skills in your written application. Use clear and concise language, and don’t forget to proofread for any typos!
Highlight Your ICT Proficiency:As a Business Support Administrator, strong ICT skills are a must. Be sure to mention any relevant software or tools you’re familiar with, and how you’ve used them in previous roles. We love seeing tech-savvy candidates!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Applefields School
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with tasks like processing parking permit applications and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved customer issues or collaborated with colleagues. Practising these scenarios will help you articulate your experience confidently during the interview.
✨Demonstrate Your ICT Proficiency
As the job requires strong ICT skills, be ready to discuss your experience with relevant software and tools. If you have specific examples of how you've used technology to improve efficiency or manage data, share those. It’s a great way to showcase your technical abilities and problem-solving skills.
✨Emphasise Your Organisational Skills
Being well-organised is crucial for this role. Prepare to talk about how you prioritise tasks and manage your workload. You could mention any systems or methods you use to stay organised, such as digital tools or time management techniques. This will reassure the interviewers that you can handle the demands of the job.
