At a Glance
- Tasks: Create a welcoming atmosphere and assist customers with their needs.
- Company: Join the North Yorkshire Council at Richmond Leisure and Wellbeing Hub.
- Benefits: Enjoy free parking, discounts, and a local government pension scheme.
- Other info: Flexible hours available across seven days with career advancement opportunities.
- Why this job: Be the friendly face that makes a difference in your community.
- Qualifications: Strong communication skills and a customer-focused attitude.
Are you a motivated and enthusiastic communicator who can connect with people at all levels? If you are customer focused, courteous, and understand the importance of confidentiality, we want to hear from you.
We are currently seeking receptionists at Richmond Leisure and Wellbeing Hub. Part time and relief opportunities, to cover staff annual leave and sickness, are available. All hours are across seven days - Monday to Sunday.
What we need from you:
- Create a great first impression that positively represents the council.
- Provide helpful and professional support across all customer communication channels.
- Manage safe and secure access to the centre and effectively handle the point-of-sale (POS) system, including bookings, payments, and sales.
- Take ownership of customer issues, proactively assisting them or connecting them with the right colleague to resolve their needs.
- Demonstrate excellent administrative skills, strong organisation, and a flexible approach to daily tasks.
- Adopt a sales focussed mindset.
What can we offer you?
In return we can offer free car parking and the opportunity to work for a large council with several leisure and wellbeing hubs. In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier:
- A local government pension scheme with generous employer contributions.
- Salary sacrifice schemes.
- Employee discount benefits including shopping, supermarkets, gym discounts and more.
- Health Assured – confidential help and support for your wellbeing.
- Learning, development and career advancement opportunities.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.
Receptionist in Richmond employer: Applefields School
Whitby School is an exceptional employer dedicated to fostering a nurturing and inspiring environment for both students and staff. With a strong emphasis on collaboration, mental health support, and continuous professional development, we empower our employees to grow in their careers while making a meaningful impact on the lives of young people. Located in the heart of the Whitby community, our school embodies values of ambition, courage, character, and endeavour, ensuring that every day offers new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Richmond
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Applefields School and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Applefields School and let us see your personality shine through!
We think you need these skills to ace Receptionist in Richmond
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Applefields School.
Get Familiar with Our Brand:Before applying, take some time to learn about Applefields School and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Applefields School
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Applefields School.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Applefields School will surely appreciate.
