Mid Level Contract Supervisor in Richmond

• Location
• Richmond, North Yorkshire (and Harrogate and Selby Area)

Applicants must possess a full UK driving licence, as the position entails travel to all three localities.

Supporting the Team Leader and Manager in the procurement and delivery of Compliance, and Capital Works Contracts.

Our Service

North Yorkshire Councils Housing Standards team are responsible for ensuring the Council’s social housing portfolio of circa 8,500 dwellings is maintained to meet all current statutory, regulatory, and legislative and good practice standards.

The team will be responsible for the effective and efficient delivery of a wide range of contractor-led programmes and projects across North Yorkshire.

This will include, but is not limited to, disabled adaptations such as level access showers, ramps and stairlifts, retrofit and decarbonisation works to improve the energy efficiency of homes, including insulation upgrades and the installation of Air Source Heat Pumps (ASHPs).

The role will also support the delivery of capital investment works through the Decent Homes Programme, ensuring homes continue to meet required standards, and will oversee compliance-related activities across the ‘Big Six’ compliance areas, including gas safety, electrical safety, fire safety, asbestos management, water hygiene, and lift safety.

The successful candidate will work closely with contractors, customers and internal stakeholders to ensure works are delivered safely, compliantly, on time, within budget and to the highest quality standards.

The Role

The Housing Standards Team is seeking enthusiastic and motivated Contract Supervisors to join the Compliance and Capital Contracts Team, based in at one of the council localities.

This is an exciting opportunity to play a key role in the procurement, delivery, and contract management of a diverse portfolio of housing contracts across North Yorkshire.

Working closely with contractors, customers, and internal stakeholders, you will help ensure that compliance, capital investment, adaptation, and retrofit programmes are delivered safely, efficiently, and to the highest standards.

The role offers the opportunity to make a real difference to tenants by supporting the delivery of essential services, maintaining regulatory compliance, and improving the quality, safety, and energy efficiency of our homes.

As a Contract Supervisor Mid-level, you will

• Take responsibility for own area of work, ensuring behavioural, quality and safety standards are adhered to.
• Liaise regularly with tenants and a variety of providers, suppliers, and contractors.

Maintaining constructive relationships to resolve any issues promptly, escalating when outside of decision‑making delegations, acting as the main point of contact for tenants, addressing concerns, resolving disputes, and ensuring customer satisfaction.

• Seek to always deliver best value ensure that work is carried out safely, to the required specification and that it complies with all current service standards, codes of practice and legislation.
• Carry out all aspects of day-to-day contract management, ensuring all contracted obligations are effectively met.
• Chair and minute contract liaison meetings, ensuring actions are fully documented.
• Manage the delivery of contracted out planned improvement and compliance works including retrofit works.
• Carry out Site inspections to verify the quality of workmanship / service delivery and that safe working practices are maintained on our sites.
• Interpret technical recommendations and progress works to ensure compliance continuity.
• Interpret performance data / management information, effectively managing any issues and ensuring any beyond their level of authority are escalated quickly.
• Review risk assessments and method statements to ensure suitable, sufficient and site specific.
• Work with external framework providers on standard contracts
• Contribute to the development of new contracts, incorporating lessons learned from previous contracts.
• Draft simple specifications, liaising with procurement on these requirements.
• Post holders must keep up to date with all compliance, health, and safety related guidance and actively engage in the development of the service through continuous improvement initiatives.
• The role involves spoken and written communication, so a confident use of the English language is required.
• Post holders must have the ability to travel across the housing stock localities when required.
• Professional Qualifications

Post holders must be working towards / or be willing to train to obtain the Qualifications below -

• Prince 2 Fundamentals

Other qualifications will be considered, to be discussed during an informal conversation.

Additional building or construction related qualifications appropriate to the contracts being managed would be an advantage.

• What you will bring
• We are looking for someone who can demonstrate the following skills, knowledge and experience:
• Building maintenance, construction practices, and relevant building regulations.
• Procurement processes and contract management, including monitoring contractor performance.
• Ability to work effectively as part of a team and build positive working relationships with colleagues, contractors and customers.
• Ability to manage a varied workload, work under pressure, and meet competing deadlines and performance targets.
• Excellent organisational and time management skills, with a methodical and proactive approach.
• Good numeracy skills and the ability to analyse, interpret and present data accurately.
• Strong verbal and written communication skills, with the ability to communicate effectively with a wide range of stakeholders.
• The ability to use initiative, make informed decisions, and solve problems in a practical manner.
• A commitment to maintaining confidentiality and handling sensitive information appropriately.
• A sound understanding of health and safety requirements and a commitment to safe working practices.
• This role would suit someone with a keen eye for detail, customer‑focused approach, and a passion for delivering high‑quality housing services and projects.

Interview dates: W/C 28 th September 2026.

NYC are committed to directly recruiting staff and will not acceptapplications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aimto have a workforce reflecting this diversity.

We are also committed tosafeguarding and promoting the welfare of children, young people and adults.

Weexpect all staff and volunteers to share this commitment.

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