Highway Officer in Richmond

Salary: £38,622 - £41,949 per annum
Grade: 7
Contract: Permanent
Hours: 40 hours per week
Location: Richmond, North Yorkshire

Are you an experienced highways professional looking for your next challenge?

About the role
As a Highways Officer, you will be responsible for managing and monitoring highway maintenance activities within the Richmond area, ensuring the network remains safe and serviceable for all users. Working closely with colleagues, contractors, local stakeholders and members of the public, you will contribute to the delivery of high-quality highway maintenance services. This is a varied role that combines technical knowledge, problem solving and stakeholder engagement, offering the chance to make a visible difference within local communities.

Key responsibilities

• Managing highway inspections and ensuring compliance with required standards and service levels.
• Identifying and ordering maintenance works to address defects and maintain network safety.
• Liaising with contractors, local authorities, parish councils and members of the public on highway matters.
• Supporting the delivery of routine and reactive highway maintenance programmes.
• Contributing to winter maintenance and emergency response activities, including participation in out-of-hours rotas.
• Assisting with customer enquiries, public liability claims, and highway-related investigations.
• Monitoring performance information and supporting continuous service improvement.

About you

• Experience working within highways maintenance, highways operations or a related service environment.
• Knowledge of highways legislation, inspection regimes and maintenance practices.
• Experience of planning, coordinating or monitoring highways works programmes.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent communication and customer service skills, with the confidence to engage with a wide range of stakeholders.
• The ability to make sound decisions and exercise professional judgement in challenging situations.
• Good analytical skills and the ability to interpret information and identify solutions.
• A full driving licence and the ability to travel across North Yorkshire.

Benefits

• Competitive salary with annual pay progression
• Generous paid annual leave starting at 24 days, increasing to 29 days with 5 years’ service, plus bank holidays
• Company vehicle for business use
• Pension scheme (up to 6% employer contribution)
• Ongoing training and development, including recognised qualifications
• Health cash plan, occupational health & employee assistance programme
• Access to discount schemes, cycle to work, and more
• A supportive organisation that genuinely invests in its people

Key dates
Closing date: Sunday 19 July 2026, interviews are planned to take place 29 – 31 July.

Apply now
If you’re ready to take the next step in your Highways career and be part of the future of highways maintenance in North Yorkshire, we’d love to hear from you.

NY Highways is an equal opportunity employer and values diversity. We are committed to equality of opportunity for all staff. We welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We will not accept applications from agencies and can only consider applications from individuals with right to work within the UK.

At NY Highways, safety is a core principle. We are dedicated to the health and safety of our employees and the public. To maintain a safe work environment, we enforce a strict substance misuse policy. Employees must report to work fit for duty and free from drugs or alcohol. New employees will undergo mandatory drug and alcohol testing, with random tests conducted throughout employment. Adherence to this policy is essential for keeping our safety standards and ensuring the integrity of our operations.