At a Glance
- Tasks: Ensure passenger safety and assist with boarding and alighting on minibuses.
- Company: Join a dedicated team providing essential transport services in North Yorkshire.
- Benefits: Competitive pay, pension scheme, employee discounts, and comprehensive training.
- Other info: Part-time role with varied hours, perfect for students or those seeking flexible work.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: No experience needed, but caring and flexible individuals are preferred.
The predicted salary is between 13 - 13 £ per hour.
Salary: £13.28 - £13.47 per hour
Contract Type: Permanent, Part-time
Vacancy Hours: 22.50 hours per week
Location: Northallerton, North Yorkshire
The Integrated Passenger Transport Operations Team is responsible for the safe and efficient use of over one hundred and twenty minibuses to transport people in North Yorkshire. The team comprises approximately 350 drivers and passenger assistants that operate at locations throughout North Yorkshire. The team delivers approximately 250,000 passenger journeys per year including 20,000 wheelchair user journeys. The transport provided enables people to access schools, day centres, learning opportunities, supported employment and other meaningful activities in our community. We also undertake registered local bus services and community transport journeys.
We are looking for caring, flexible, and committed people to help us provide this transport. You will be responsible for the safety of passengers during these journeys and will ensure that the passengers board and alight safely as well as ensuring that any safety equipment is used correctly. Full training in the use of all safety equipment will be provided.
You will need effective communication skills as you will consult daily with the passengers, carers, and establishment staff. Experience is not essential; however, some experience of assisting passengers in accessible vehicles or working in a similar role would be an advantage for this position.
We have a vacancy for a part-time Passenger Assistant at 22.50 hours per week on a full year contract. The typical (but not exact) 22.50 hours working week would be from approximately 07:00am/07:30am to approximately 09:45am/10:15am and from approximately 2:30pm/3:00pm to approximately 5:00pm/5:30pm; however, these hours can, and on occasions do, vary to fit the needs of our customers. The hours will be worked from Monday to Friday inclusive. The role will involve split shifts. This vacancy is based in Northallerton. The role will require you to be flexible to fit in with Integrated Passenger Transport demand.
We offer a comprehensive training package, including the Passenger Assistant Training Scheme (PATS), Basic First Aid and Managing Challenging Behaviour.
What can we offer you?
- In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.
- A local government pension scheme with 18.1% employer contribution
- Salary sacrifice schemes
- Employee discount benefits including shopping, supermarkets, gym discounts and more.
- Travel loans
- Health Assured – confidential help and support for your wellbeing
This post involves access to vulnerable service users and if you were offered the position, you will be required to undergo an Enhanced Disclosure. We therefore welcome applications from individuals of all backgrounds.
Passenger Assistant employer: Applefields School
Join our dedicated team in Northallerton, where we prioritise the safety and well-being of our passengers while providing essential transport services across North Yorkshire. As a Passenger Assistant, you will benefit from comprehensive training, a supportive work culture, and a range of employee benefits including a generous pension scheme and discounts on various services. We are committed to fostering your growth and development in a role that makes a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the transport sector. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by practising common questions related to passenger assistance. Think about scenarios where you’ve demonstrated care and flexibility, as these are key traits we’re looking for!
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your commitment to safety and support for passengers. This will resonate well with our values at StudySmarter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and benefits there.
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Show Your Caring Side:When writing your application, let us see your caring nature shine through! Share any experiences where you've helped others or worked in a supportive role. We want to know how you can make a difference to our passengers.
Be Flexible and Open:Since the hours can vary, it's important to highlight your flexibility in your application. Let us know that you're ready to adapt to the needs of our passengers and the team. This will show us you're a great fit for the role!
Communicate Clearly:Effective communication is key in this role. Make sure your application reflects your ability to communicate well with passengers, carers, and staff. Use clear language and examples to demonstrate your skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at Applefields School
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the importance of safety during transport and how to assist passengers effectively. This will show your commitment to the role and help you answer questions confidently.
✨Show Your Caring Side
Since this role involves working with vulnerable individuals, be prepared to discuss your caring nature. Think of examples from your past experiences where you've demonstrated empathy and support, even if it's not directly related to transport.
✨Flexibility is Key
Highlight your ability to adapt to changing schedules and demands. The job requires flexibility, so share any experiences where you've successfully adjusted to new situations or worked outside of standard hours.
✨Communication Skills Matter
Effective communication is crucial in this role. Be ready to discuss how you would interact with passengers, carers, and staff. You might want to prepare a few scenarios where your communication skills made a difference in a previous role or situation.
